Project Manager

NWN; Boston (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

NWN is seeking a Project Manager to lead IT solutions projects across Enterprise, Commercial, State/Local and education verticals. This fully remote role focuses on delivering projects on time and within budget, while maintaining high customer satisfaction and leveraging AI tools to optimize processes.

The PM will develop detailed project plans, coordinate with cross-functional teams, manage budgets and forecasts, and follow NWN methodologies throughout the project lifecycle.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3+ years of IT project management.
• 3+ years of developing project plans including charter, scope, approach, management plans, communication plans, resource needs, SOW, cost estimates, and schedule.
• 3+ years of working with cross-functional teams and staff at all levels.
• Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline.
• Knowledge of project management best practices (PMBOK).
• Business Analyst type experience with collecting and developing requirements.
• Demonstrated ability to manage multiple competing priorities.
• Excellent problem solving and negotiation skills.
• Exceptional client facing communications and presentation skills.
• Comfort with adopting emerging AI tools and technologies to optimize processes and collaboration.
• PMP Certification or desire to obtain certification.

Responsibilities

• Manage assigned projects while maintaining 80% billable utilization.
• Drive project success: maintain customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and resources to ensure project progress.
• Forecast revenue regularly across projects and mitigate risks to commitments.
• Follow NWN project management delivery methodology: kickoff meetings, detailed plans, monitor/report progress, and document artifacts.
• Manage change in scope via Change Management process.
• Conduct Post Project Reviews and formal closure on engagements.
• Understand and articulate all NWN service offerings and capabilities.
• Represent NWN with contractors, suppliers, customers and other parties as required.
• Other responsibilities as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

IT project management

Project planning

Cross-functional teams

Client communications

AI tools adoption

Education

Bachelor's Degree or equivalent work experience

Job description

Project Manager

US-MA-Boston

Job ID: 2026-7399

Type: Regular Full-Time

# of Openings: 1

Category: CUSTOMER SUCCESS

Remote - West Coast

Responsibilities

The NWN Project Manager (PM) is responsible for managing all IT based business solutions projects sold to small and medium accounts in the Enterprise, Commercial, State and Local, and K-12 verticals.

• Manage assigned projects while maintaining 80% billable utilization
• Responsible for driving project success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget.
• Forecast revenue regularly & accurately across all projects and mitigate any risks to those commitments throughout the project life cycle.
• Follow the NWN Project Management delivery methodology including but not limited to:
  • Facilitate project kickoff meetings.
  • Develop and maintain detailed project plans.
  • Monitor, measure, and report on project progress to management and clients.
  • Coordinate development and approval of the business and technical requirements documentation, client deliverables, and project artifacts.
  • Manage risk and elevate project challenges accordingly and in a timely manner.
  • Managing change in scope via Project Change Management process.
  • Conduct Post Project Reviews and formal closure on all engagements.
• Understand and articulate all NWN service offerings and capabilities.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Other responsibilities as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 3+ years of experience with IT project management.
• 3+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, communication plans, resource needs, statement of work, cost estimates, and schedule.
• 3+ years of experience working with cross-functional teams and staff of all levels.
• Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline.
• Knowledge of project management best practices (PMBOK traditionally).
• Business Analyst type experience with the ability to collect and develop business and technical requirements.
• Demonstrated ability to manage multiple competing priorities.
• Excellent problem solving and negotiation skills.
• Exceptional client facing communications and presentation skills.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.
• PMP Certification or desire to obtain certification

Location: Remote

Travel: Limited

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans