Project Coordinator - Shop Drawings

Valid8 Financial, Inc.; East Stroudsburg (Monroe County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance (80% of premiums covered)

401k with up to 4% match

Quarterly Bonus Program

Job summary

Valid8 Financial, Inc. is seeking a detail-oriented Project Coordinator in East Stroudsburg to manage customer relationships and oversee engineered orders. You will be responsible for ensuring timely delivery and developing positive customer interactions.

The ideal candidate should demonstrate excellent communication, organizational skills, and experience in construction detailing. A commitment to customer service and ability to thrive in a fast-paced environment is essential.

Qualifications

• Experience in construction or design & detailing trades.
• Strong customer service skills, including conflict resolution.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage engineered shop drawing orders from submittal to delivery.
• Oversee projects ensuring timely delivery.
• Establish and maintain positive customer relationships.

Skills

Verbal and written communication skills

Construction/installation detailing

Project Management software

Microsoft Office

Customer service skills

Education

High school diploma or equivalent

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Join Our Team as a Project Coordinator

Ready to lead projects from start to finish? We're looking for a detail-oriented Project Coordinator to manage customer relationships, oversee engineered orders, and ensure timely delivery. You'll work closely with engineering, drafting, and production teams to keep everything on track and meet customer needs. If you're organized, proactive, and thrive in a fast-paced environment, this is the role for you!

Position Summary

Manage engineered shop drawing orders for a material manufacturer from submittal to delivery, serving as main point of contact between the customer and the plant providing the highest level of customer service.

Essential Functions

• Oversee projects from start to finish.
• Establish and maintain positive relationships with customers and ensure timely follow-through on all tasks and processes.
• Review, clarify, process, and manage engineered shop drawing orders.
• Confirm credit approval and/or payment arrangements have been approved.
• Schedule engineering, drafting, customer review, and production processes around material lead times and required delivery dates.
• Obtain essential information from customers for engineering services in time to meet the production schedule.
• Submit coil order requests to Purchasing.
• Coordinate special buyout items with Purchasing.
• Communicate with customers on a regular basis so projects flow through the system and into production.
• Update the schedule regularly and communicate project changes to all departments.
• Keep the project file updated.
• Provide customer support on material issues and shortage claims.
• Keep the Warranty Log updated with customer complaints.
• Complete training by supervisor.
• Comply with all company and department policies and procedures.
• Comply with all safety policies and procedures.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Demonstrates a high level of verbal and written communication skills is a must.
• Experience with construction/installation detailing and practices.
• Ability to read and understand Architectural and Structural drawing sets.
• Proficient in Project Management software and financial accounting systems.
• Advanced working knowledge of project scheduling and documentation techniques and processes.
• Strong personal computer working capabilities in MS Office (Excel, Word, PowerPoint, Adobe Writer, Visio, and basic Windows environment).
• AutoCAD experience not required, but a plus.
• The ability to work in a fast‑paced environment and manage multiple priorities.
• Must have the ability to communicate technical material to a non‑technical audience.
• Must have the ability to effectively establish and maintain positive relationships with customers.

Education and Experience

• High school diploma or equivalent.
• Strong customer service skills, including conflict resolution and consistent follow-through.
• Excellent verbal and written communication skills.
• Experience in the construction or design & detailing trades.
• Solid organizational skills including attention to detail and multi‑tasking skills.
• Intermediate skill level in Microsoft Office (Excel, Word, Outlook primarily).

Physical Requirements

• Ability to work the core hours of 8'am-5'pm Monday through Friday with ability to work overtime and weekends as needed.
• Ability to sit for extended periods. Must be able to twist, reach, grasp, and other physical movements.
• Ability to regularly work in conditions typical of an office environment, and occasionally work in conditions typical of a manufacturing environment, including noise, extreme temperatures and humidity, odors, dust, etc.
• Ability to wear prescribed personal protective equipment and appropriate clothing.
• Ability to read, write, and verbally communicate fluently in English.
• Ability to effectively use a telephone, computer, monitor, keyboard, mouse, and common office equipment and machinery.
• Ability to interact effectively with clients, contractors, employees, and other individuals, and must possess professional phone etiquette.
• Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment.
• Must be able to concentrate for extended periods of time and consistently produce accurate work products, organized thoughts, and execute sound judgment.
• Must be reliable and dependable.
• Ability to lift 25 lbs.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, dusty conditions, high-noise environments, chemicals used in the process, and extreme temperatures. The facility is an industrial manufacturing plant.

Benefits of Working with Us

We offer a professional but family-oriented culture. Our benefits package is comprehensive, including medical (80% of plan premiums covered) dental, and vision with no waiting period to enroll! 401k with up to 4% matching, life, and AD'D insurance, disability insurance, shopping discount program, employee assistance program, and Quarterly Bonus Program for all employees!

AWIP is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law. In that regard, U.S. applicants and employees are protected from discrimination based on certain categories protected by Federal and State law, as applicable.