Project Coordinator: Engineering Projects & Customer Success

Chart, Inc.; Medina (OH); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

HSA contributions

FSA

Job summary

Chart, Inc. is seeking a Project Coordinator to take ownership of standard and repeatable projects from order receipt through delivery, ensuring objectives are met across financial, schedule, quality, and customer satisfaction.

This role supports cross-functional teams in engineering, supply chain, and quality within a high-growth environment. Based in Medina, OH, the position requires 2-4 years in related roles, ERP experience, and travel as needed.

Qualifications

• 2-4 years of experience in project coordination, customer support, or operations in engineering or industrial environments.
• Experience managing multiple standard projects simultaneously with structured follow-through.
• Bachelor’s degree in engineering or related field, or equivalent experience.
• High ethical standards, teamwork, and compliance with regulations.
• Strong organizational, time management, accuracy, and communication skills.
• Good problem-solving skills, with the ability to recognize when to elevate issues.
• Proficiency in Microsoft Office Suite.
• Ability to travel on occasion, as required.
• Experience in ERP systems, preferably JD Edwards.
• Familiarity with rotating equipment & general air & gas handling industry.

Responsibilities

• Take full ownership of our standard and repeatable projects from order receipt through delivery, ensuring financial, schedule, quality, and customer satisfaction objectives are met.
• Act as the primary customer interface, proactively managing communications, escalations, stakeholder expectations, and relationship health to ensure customer satisfaction and project success.
• Manage project schedules, milestones, budgets, reporting, and follow-up activities to ensure on-time delivery, margin protection, and early escalation of deviations to team leaders or supervisors.
• Coordinate communications between internal functions (engineering, supply chain, quality, logistics, sales)
• Apply project management processes and follow internal procedures in compliance with ISO 9001:2015 Quality Management System
• Represent Howden, a Chart Industries Company, with professionalism and accountability.
• Support a culture of collaboration, learning and continuous improvement.
• Contribute to continuous improvement initiatives to enhance project flow and profitability.

Skills

Project coordination

Customer support

Operations

Engineering environment

Education

Bachelor’s degree in engineering

Tools

Microsoft Office

JD Edwards ERP

Job description

Chart, Inc. is seeking a Project Coordinator to take ownership of standard and repeatable projects from order receipt through delivery, ensuring objectives are met across financial, schedule, quality, and customer satisfaction.

This role supports cross-functional teams in engineering, supply chain, and quality within a high-growth environment. Based in Medina, OH, the position requires 2-4 years in related roles, ERP experience, and travel as needed.