Project Coordinator (Customer Relations & Workflow)

FASTSIGNS of West Metro, MN; Town of Canton (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

FASTSIGNS #224101 in Canton, OH seeks a Project Coordinator to bridge customers and workflow. You will enhance customer relations while coordinating projects that bring ideas to life.

Requirements include a Bachelor's in Business/Communication (preferred), 2+ years in project coordination or customer service, and proficiency with Google/Microsoft Office and PM tools. Compensation ranges per hour with room to grow in a fast-paced team.

Qualifications

• Bachelor's degree in Business, Communication, or related field preferred.
• 2+ years in project coordination or customer service.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Proficiency with Google and Microsoft Office and PM tools.
• Customer-first attitude.
• Ability to manage multiple projects in a fast-paced environment.
• 2+ years in the sign/graphics industry.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Skills

Customer service

Project coordination

Communication

Organizational skills

Attention to detail

Education

Bachelor's degree in Business/Communication/related field

Tools

Google Suite

Microsoft Office

Project management tools

Job description

About The Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Benefits

• Health insurance
• Paid time off
• Vision insurance

About The Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Requirements

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer-first attitude.
• Ability to work in a fast-paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

About Us

FASTSIGNS #224101 has been a leader in the sign and graphics industry for over 30 years, providing high-quality products and exceptional service to our clients. Our customers love us for our innovative solutions and quick turnaround times, while our employees appreciate the supportive and collaborative work environment that fosters growth and creativity.

Compensation: $20.00 - $25.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.