Customer-Centric Project Coordinator

FASTSIGNS of West Metro, MN; Town of Canton (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

FASTSIGNS #224101 in Canton, OH seeks a Project Coordinator to bridge customers and workflow. You will enhance customer relations while coordinating projects that bring ideas to life.

Requirements include a Bachelor's in Business/Communication (preferred), 2+ years in project coordination or customer service, and proficiency with Google/Microsoft Office and PM tools. Compensation ranges per hour with room to grow in a fast-paced team.

Qualifications

• Bachelor's degree in Business, Communication, or related field preferred.
• 2+ years in project coordination or customer service.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Proficiency with Google and Microsoft Office and PM tools.
• Customer-first attitude.
• Ability to manage multiple projects in a fast-paced environment.
• 2+ years in the sign/graphics industry.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Skills

Customer service

Project coordination

Communication

Organizational skills

Attention to detail

Education

Bachelor's degree in Business/Communication/related field

Tools

Google Suite

Microsoft Office

Project management tools

Job description

FASTSIGNS #224101 in Canton, OH seeks a Project Coordinator to bridge customers and workflow. You will enhance customer relations while coordinating projects that bring ideas to life.

Requirements include a Bachelor's in Business/Communication (preferred), 2+ years in project coordination or customer service, and proficiency with Google/Microsoft Office and PM tools. Compensation ranges per hour with room to grow in a fast-paced team.