Project Coordinator - Client Success & Launch

Johnson Granite, Inc.; Northern (KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Johnson Granite, Inc. seeks a proactive Project Coordinator to connect Sales, Operations, and Production throughout the early project phases. You will gather details, coordinate information, and support customer communication to ensure projects are ready for handoff to Operations.

This role requires collaboration across teams, attention to documentation, and proactive issue resolution to maintain project accuracy and customer satisfaction. Location flexibility may apply based on business needs.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple projects in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Experience in construction, countertops, cabinetry, flooring, remodeling, or related industries preferred.
• Project coordination or customer service experience preferred.

Responsibilities

• Coordinate information between Sales, Operations, Production and Customer.
• Assist with quoting and showroom coverage as needed.
• Review quotes, selections, measurements, drawings and customer specifications for completeness and accuracy.
• Maintain accurate records in project tracking tools and company systems.
• Support workflow efficiency and customer satisfaction across departments.
• Prepare projects for handoff to Operations for execution.

Skills

Organizational skills

Communication

Multitasking

Detail-oriented

Problem-solving

Job description

Johnson Granite, Inc. seeks a proactive Project Coordinator to connect Sales, Operations, and Production throughout the early project phases. You will gather details, coordinate information, and support customer communication to ensure projects are ready for handoff to Operations.

This role requires collaboration across teams, attention to documentation, and proactive issue resolution to maintain project accuracy and customer satisfaction. Location flexibility may apply based on business needs.