Project Coordinator & Admin Specialist

SERVPRO of New Hanover; Wilmington (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

SERVPRO of New Hanover is seeking a Project Coordinator/Administrator in Wilmington to serve as the primary liaison with customers, gather project requirements, and help organize and monitor progress from start to finish.

The role emphasizes strong customer service, excellent organization, and the ability to multitask in a fast-paced office. Training and development opportunities are available as you support multiple projects and collaborate with the team.

Qualifications

• High school diploma/GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Clear and efficient project communication with the customer and project stakeholders.
• Daily project oversight including monitoring status, audit, and work-in-progress.
• Review and validate job site documentation.
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end.
• Collaborate and assist with other departments, as needed.
• Answer phones and dispatching jobs.

Skills

Customer service

Organizational skills

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Job description

SERVPRO of New Hanover is seeking a Project Coordinator/Administrator in Wilmington to serve as the primary liaison with customers, gather project requirements, and help organize and monitor progress from start to finish.

The role emphasizes strong customer service, excellent organization, and the ability to multitask in a fast-paced office. Training and development opportunities are available as you support multiple projects and collaborate with the team.