Project Coordinator

tsys; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Learning and development

Supportive team environment

Community initiatives

Employee assistance program

Global recognition platform

Job summary

Global Payments is seeking a Project Coordinator for the Installation & Training (I&T) team in Charlotte, NC. You will schedule and dispatch partners and consultants for Xenial technology solutions and ongoing training, monitor project status, and help resolve client issues related to resource scheduling.

In this hybrid role, you will coordinate with vendors and stakeholders, support planning and risk management, and report performance data to drive informed business decisions.

Qualifications

• Project Management experience or education.
• Computer literacy in all Microsoft Office products suite.
• Creative thinking and analytical problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated presentation skills.
• Demonstrated organizational skills.
• Demonstrated ability to work under pressure and simultaneously manage multiple tasks/projects.
• High school diploma
• 1+ years' experience in coordination of projects or activities.
• Frequent use of computerized applications, basic understanding of programming / logical functions.
• Be able to work a hybrid schedule, working 3 days a week on site at our Charlotte, NC offices, 2 days remote.

Responsibilities

• Serve as a key point of contact for customers, providing clear and timely communication throughout all phases of the installation process to ensure a positive client experience.
• Coordinate effectively with vendors, team members, and stakeholders, while proactively addressing challenges and maintaining alignment across projects and schedules.
• Support project planning, execution, and risk management by prioritizing multiple responsibilities, making sound decisions under pressure, and ensuring timely delivery of commitments.
• Analyze, compile, and report performance data to support operational goals, track team success, and drive informed business decisions.
• Contribute to continuous team improvement by demonstrating strong attention to detail, problem-solving skills, and a commitment to delivering high-quality results that meet client and contractual expectations.

Skills

Project Management experience

MS Office

Creative thinking

Analytical problem solving

Written and verbal communication

Presentation skills

Organizational skills

Ability to work under pressure / multi

Hybrid work schedule capability

Education

High school diploma

Tools

Salesforce

Project management software

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Project Coordinator for the Implementation Support Team, you will bring innovative solutions directly to dealers & business owners and create a real, measurable impact on their day-to-day operations.

As the Installation & Training (I&T) Project Coordinator, you will schedule and dispatch partners and consultants for implementation of Xenial technology solutions and on-going training assignments. The I&T Project Coordinator will be responsible for monitoring project status and resolving client issues related to resource scheduling. Along with assisting in the management of multiple concurrent projects, you will be scheduling and managing recurring customer training. This is a great opportunity to learn our business and hone your skills for the future.

What You’ll Own

• Serve as a key point of contact for customers, providing clear and timely communication throughout all phases of the installation process to ensure a positive client experience.
• Coordinate effectively with vendors, team members, and stakeholders, while proactively addressing challenges and maintaining alignment across projects and schedules.
• Support project planning, execution, and risk management by prioritizing multiple responsibilities, making sound decisions under pressure, and ensuring timely delivery of commitments.
• Analyze, compile, and report performance data to support operational goals, track team success, and drive informed business decisions.
• Contribute to continuous team improvement by demonstrating strong attention to detail, problem-solving skills, and a commitment to delivering high-quality results that meet client and contractual expectations.

What You Bring

• Project Management experience or education.
• Computer literacy in all Microsoft Office products suite.
• Creative thinking and analytical problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated presentation skills.
• Demonstrated organizational skills.
• Demonstrated ability to work under pressure and simultaneously manage multiple tasks/projects.
• High school diploma
• 1+ years' experience in coordination of projects or activities.
• Frequent use of computerized applications, basic understanding of programming / logical functions.
• Be able to work a hybrid schedule, working 3 days a week on site at our Charlotte, NC offices, 2 days remote.

It’s a bonus if you have

• Knowledge of QSR (Quick Service Restaurant) industry common practices and best practices.
• Bi-Lingual (Spanish and/or French)
• Restaurant experience
• Familiarity with Salesforce and project management software

About the team

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows, its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Our perks - what we'll bring for you

• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to