Senior Product Manager

Global Payments; Utah; Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement programs

Charitable gift matching

Job summary

Global Payments is seeking a Senior Product Manager to direct product development and oversee the end-to-end lifecycle of payments solutions. You will own roadmaps, pricing strategies, and go-to-market plans, collaborating with marketing, sales, support, and vendors to ensure profitability and customer value.

Qualifications include a degree in Business or Computer Science (or equivalent experience) and substantial experience with software development, analytics, and Agile delivery.

Qualifications

• Relevant experience or degree in Business or Computer Science; minimum six years relevant experience
• Experience in a software development environment
• Direct experience with software development, testing and/or business analysis
• Experience with Agile software products and delivery methodology

Responsibilities

• Manage product development to launch for small or moderately complex initiatives
• Owns a product roadmap and collaborates with analysts, delivery, sales and marketing
• Develops go-to-market packaging and supports pricing and market positioning
• Defines pricing strategies considering internal costs, value proposition, and market acceptance

Skills

Product management

Agile methodology

Business analysis

Software development experience

Education

Bachelor's degree in Business or Computer Science

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career globally? The senior product manager provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.

What you'll own:

• Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• In cases in which the product has a distinct PNL, the product manager has responsibility for managing a product's PNL to ensure profitability for product initiatives.
• For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less.
• Owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning.
• Manages the details of product backlog and ensures continual enhancements to existing products.
• Develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.
• Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates.
• Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption.
• Develops business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
• Collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies.
• Complies with established methodology for managing product strategy.
• Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc.
• Supports the strategic planning approach for summarizing and communicating the results of aggregate research.
• Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions.
• Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.
• Supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy.
• Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.

What you bring:

• Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree Minimum of six years relevant experience Experience in similar business product services and/or external customer/market experience
• It’s a bonus if you have: Experience in a software development environment or in a professional services role.
• Direct experience with software development, testing and/or business analysis.
• Experience with Agile software products and delivery methodology.

Compensation:

Annual Salary Range: $85,000-$105,000

Benefits:

Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Does this sound like you? Then you sound like a Globalpayer. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we've built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500 company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Diversity and EEO Statements:

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Accommodations: Accessibility Requests:

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].