Senior Transformation Analyst

Global Payments Inc.; Cincinnati (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Global benefits program

Learning & development opportunities

Inclusive team environment

Job summary

Global Payments Inc. is seeking a Senior Transformation Analyst to join the Transformation Office. You will analyze business requests for automated solutions, define system scope, and translate user needs into formal system requirements.

The role includes designing automated systems, testing, and collaboration with multiple functions to ensure regulatory and security compliance. You will partner across Technology, Operations, Finance, HR, Risk and Legal to plan integrations, monitor performance,

Qualifications

• Bachelor’s degree or higher required.
• 3+ years of experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, or related cross-functional role.
• Prior business partnership experience is preferred.
• Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous.
• Some experience leading analyses and project workstreams with measurable outcomes.

Responsibilities

• Support planning for integration and separation programs across functions from Day 1 readiness through steady state.
• Assist with end-to-end integration workplans and separation workplans with clear scope and timelines.
• Assist with governance, RAID management, change control and cross-functional dependency management.
• Monitor TSA service delivery and validate performance against SLAs and historical practices.
• Coordinate TSA billing processes and invoice support with Finance.
• Help develop TSA exit workplans and provide guidance to functional leads.
• Partner with leads to drive Day 1 readiness and Day 2 integration execution.
• Build and report synergy cases; define baselines and drive benefit realization with Finance.
• Raise and resolve issues, surface risks, and facilitate governance reviews.
• Assist with executive reporting, KPI/OKR tracking, and dashboards for leadership.
• Ensure adherence to regulatory, compliance, and information security requirements.

Skills

Analytical skills

Communication skills

Project management

Financial analysis

Education

Bachelor’s degree or higher

Tools

MS Excel

PowerPoint

Job description

Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Senior Transformation Analyst, in the Transformation Office you will analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. You will configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Senior Transformation Analyst, in the Transformation Office you will analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. You will configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

What You’ll Own

• Support planning and execution for both integration and separation programs across functions (e.g., Technology, Operations, Finance, HR, Risk, Legal), from Day 1 readiness through steady state/exit.
• Assist with end-to-end integration workplans (Day 1, 30/60/90, synergy capture) and separation workplans (Transition Service Agreement (TSA) design, transition, and exit) with clear scope, timelines, and accountabilities.
• Assist with governance, including steering routines, RAID management (risks, actions, issues, decisions), change control, and cross-functional dependency management.
• Monitor TSA service delivery and validate performance is consistent with agreed SLAs and historical practices utilizing a defined monitoring approach; drive remediation as needed.
• Coordinate TSA billing processes and invoice support with Finance and TSA leads, providing accurate and timely billing, accruals, and true ups for services provided.
• Help with development and execution of detailed TSA exit workplans, coordinating and providing oversight and guidance to functional leads and PMs on function-specific planning.
• Partner with leads to drive Day 1 readiness and Day 2 integration execution to ensure continuity of operations, customer experience, and regulatory/contractual compliance; coordinate cutovers and stabilization.
• Build, track, and report on synergy cases (cost, revenue, working capital), define baselines, and drive benefit realization with Finance and business owners.
• Proactively surface emerging risks, early identification of roadblocks, potential delays, and interdependencies; facilitate governance reviews to align on changes and make timely decisions.
• Raise and assist with resolving issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.
• Assist with executive reporting as required, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
• Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
• You will have an opportunity to learn about many teams, systems, and processes that span across functional areas and platforms; help document and improve playbooks, templates, and lessons learned.

What You Bring

• Bachelor’s degree or higher
• 3+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
• Prior business partnership experience is preferred
• Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous but not required.
• Some experience leading structured analyses and project workstreams with measurable outcomes.
• Results oriented with high attention to detail
• Exceptional communication skills; experience delivering executive-level content is desirable but not required
• Ability to operate in a fast-paced environment

It’s a bonus if you have

• Typically Minimum 8+ Years Relevant Exp

About The Team

Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who can learn from as your career grows. -its unmatched, Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What Makes a Globalpayer

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative- always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you?

Our Perks - What We’ll Bring For You

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.