Project Coordinator

ROBO; United States; Remote; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

ROBO is seeking a highly organized and detail-oriented Project Coordinator to support IT project delivery across its client base. This role coordinates activities, maintains plans, tracks milestones, and ensures documentation stays accurate.

Work closely with the Senior Manager of Project Delivery, engineers, clients, and internal stakeholders to keep projects on schedule from kickoff through handoff to the Service team.

Qualifikationen

• 2+ years of experience in project coordination, project support, or administrative support (IT, MSP, or technical environment preferred).
• Experience coordinating multiple concurrent clients or projects - ideally IT projects is a strong plus.
• Familiarity with common MSP or project tools (HaloPSA, ITGlue, Microsoft 365, SharePoint) is a plus.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks at once, prioritize effectively, and work under pressure.
• Able to work with technical teams and grasp basic IT concepts.
• Comfortable working to defined timelines, dependencies, and escalation paths.
• Proficient with PowerPoint, Excel, document creation, and task-tracking tools.
• Strong customer service mindset and ability to build rapport with clients and internal teams.
• Self-starter who can work both independently and collaboratively.

Aufgaben

• Coordinate project activities across ROBO's client base and internal teams.
• Maintain accurate project plans, schedules, and milestones.
• Facilitate clear communication among engineers, clients, and stakeholders.
• Track action items and ensure documentation remains up to date.
• Identify potential delays and support escalation processes.
• Serve as administrative hub for Project Delivery and enable engineers to focus on execution.

Kenntnisse

Project coordination

Client coordination

Communication

Time management

Documentation

Self-starter

Organization

Attention to detail

PowerPoint

Excel

Tools

HaloPSA

ITGlue

Microsoft 365

SharePoint

Jobbeschreibung

About ROBO: ROBO is a fast-growing IT service provider. We pride ourselves on doing two things: delivering exceptional customer service and developing elite technical talent. If you're driven to grow and thrive by solving complex technical challenges, ROBO is the place for you.

ROBO Culture: ROBO is founded on its 6 core values: Endless Learning, Caring is Our Superpower, Own the Problem, Follow Up & Follow Through, Adapt and Overcome, and A Positive Energetic Environment Brings Life to Our Work. ROBOs live out the core values every day and are fanatical about providing the best customer service. At ROBO we are passionate about our employees, helping them develop their skills and knowledge to reach their full potential.

Position Summary: ROBO is seeking a highly organized and detail-oriented Project Coordinator to support the successful delivery of IT projects across ROBO's client base. This role is responsible for coordinating project activities, maintaining project plans, tracking schedules and milestones, facilitating communication, and ensuring project documentation remains accurate and up to date.

The Project Coordinator works closely with the Senior Manager of Project Delivery, engineers, clients, and internal stakeholders to keep projects organized, identify potential delays, coordinate meetings, track action items, and support project execution from kickoff through successful handoff to the Service team.

This role is ideal for someone who enjoys bringing structure, accountability, and organization to technical projects. The Project Coordinator serves as the administrative hub for Project Delivery, helping ensure projects stay on schedule while allowing engineers and project leadership to focus on technical execution and client success.

• 2+ years of experience in project coordination, project support, or administrative support (IT, MSP, or technical environment preferred).
• Experience coordinating multiple concurrent clients or projects - ideally IT projects is a strong plus.
• Familiarity with common MSP or project tools (HaloPSA, ITGlue, Microsoft 365, SharePoint) is a plus.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks at once, prioritize effectively, and work under pressure.
• Able to work with technical teams and grasp basic IT concepts.
• Comfortable working to defined timelines, dependencies, and escalation paths.
• Proficient with PowerPoint, Excel, document creation, and task-tracking tools.
• Strong customer service mindset and ability to build rapport with clients and internal teams.
• Self-starter who can work both independently and collaboratively.