Project Assistant

Trigyn Technologies Limited.; New York (NY); On-site; USD 52,000 - 85,000; Full time

Job summary

Trigyn Technologies, Inc. is seeking a Project Assistant to support ICT projects within the Network Infrastructure team. You will track timelines, manage documentation, and coordinate communications among technical leads, vendors, and stakeholders.

The role requires a Bachelor’s degree with 5+ years total experience in project support or related IT environments, plus strong written and verbal communication skills to translate technical concepts for non-technical audiences.

Qualifications

• Bachelor’s degree in a related field required.
• 1–3 years in project support or admin, IT/tech environment; total experience 5+ years.
• Strong written and verbal communication; ability to translate technical language.

Responsibilities

• Monitor project timelines, deliverables, and tasks.
• Draft, update, maintain project documentation and risk registers.
• Coordinate milestone reviews and technical check-ins.
• Prepare meeting summaries for management.
• Organize user training sessions and webinars.
• Maintain digital filing systems and project repos (SharePoint, Confluence, Drive).
• Support procurement workflows and vendor invoices.

Skills

Project management

Google Workspace

Office 365

IT infrastructure

Software development lifecycle

Education

Bachelor's degree

Tools

SharePoint

Confluence

Jira

Asana

Trello

Drive

Job description

Position Summary

The Project Assistant provides critical administrative, coordination, and follow-up support to ensure the smooth execution of ICT projects being carried out by the Network infrastructure team. This role bridges technical teams, project managers, and internal/external stakeholders, driving progress by tracking action items, maintaining clear communications, and executing key administrative workflows.

Key Responsibilities:

ICT Project Tracking & Follow-Up

• Monitor project timelines, deliverables, and outstanding task items across active ICT projects
• Direct contact point for following up with technical leads, vendors, and department focal points on pending deliverables
• Draft, update, and maintain project documentation, action logs, risk registers, and status reports
• Schedule, coordinate, and organize project milestone reviews and technical check-ins.

Communication & Stakeholder Engagement

• Draft project updates, assist with the preparation of user guides, standard operating procedures (SOPs), and change management communications for end-users
• Serve as an operational point of contact between non-technical stakeholders and the ICT technical teams.
• Prepare meeting summaries for management and project coordinators.
• Assist in organizing user training sessions, webinars, and feedback collection workflows.

Project Administration & Operational Support

• Maintain clean digital filing systems, document repositories (e.g., SharePoint, Confluence, Drive), and project management software (e.g., Jira, Asana, Trello).
• Take accurate, actionable meeting minutes and distribute follow-up tasks immediately following project discussions
• Support ICT procurement workflows, including tracking hardware/software purchase requests, vendor invoices, and license renewals.
• Coordinate logistics for technical hardware rollouts, site visits, or team workshops.
• Provide assistance with coordinating the shipment of devices/hardware to field offices.

Qualifications & Key Requirements:

• Education: Bachelor's degree in business administration, Information Technology, Communications, Project Management, or a related field.
• Experience: 1—3 years of experience in project support, administrative roles, or communications-preferably within an IT, tech, or non-governmental organization type operations environment. Overall experience 5 + years

Technical Skills:

• Proficiency in project management and tracking tools would be a plus.
• High proficiency in Google Workspace or Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
• Basic familiarity with ICT concepts, IT infrastructure terminology, or software development lifecycles.

Soft Skills:

• Exceptional follow-through, organizational habits, and attention to detail.
• Strong written and verbal communication skills with the ability to translate technical language for general audiences.
• Confident, polite, and persuasive interpersonal skills for following up with team members across various seniority levels and international backgrounds.

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.