Progress Success Intervention Specialist

Jobtailor; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

CCRES is seeking a Progress Success Intervention Specialist for the Philadelphia Virtual Academy in a 10-month, hybrid role focused on absenteeism tracking, student growth, and systemic support for 9th and 10th graders. You will manage data collection and tracking frameworks, ensuring data integrity while providing day-long monitoring of student progress across all hours.

You will also engage families via outreach, record all interactions, and transition into targeted interventions starting in

Qualifications

• High school diploma or GED required; post-secondary education in education, social work, human services, or a related field preferred
• Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred
• Philadelphia residency is preferred due to the school-based nature of the position

Responsibilities

• Manage preliminary absenteeism data collection, baseline tracking, and system responsibilities at the start of the contract year
• Maintain and manage student tracking frameworks, strictly adhering to established Progress to Success Tracking records
• Provide full-day support and monitoring to ensure student progress across all academic hours
• Track daily assignments completed by students and award Class Dojo points for those with 8+ assignments or present in the P2S space
• Conduct direct telephone outreach to families by 12:00 PM daily to motivate login after lunch
• Document all phone calls and parental outreach activities
• Transition into active interventions beginning in October
• Partner with leadership to integrate historical context and enrollment projections into growth plans
• Provide digital and technical support to teachers entering the online P2S space

Skills

Verbal communication

Organizational skills

Independent work

Data integrity

Education

High School Diploma or GED

Tools

Class Dojo

Virtual Meeting Spaces

Job description

• Make a difference every day by joining CCRES as a Progress Success Intervention Specialist on assignment with the Philadelphia Virtual Academy!
• The Progress 2 Success Specialist is a 10-month, hybrid position focused on comprehensive absenteeism tracking, student growth, and systemic support for 9th and 10th-grade students.
• Manage preliminary absenteeism data collection, baseline tracking, and system responsibilities at the start of the contract year.
• Maintain and manage student tracking frameworks, strictly adhering to the structures established in the Progress to Success Tracking records without altering historical sorting.
• Provide full-day support and monitoring to ensure student progress is captured across all academic hours.
• Track the volume of daily assignments completed by students and award Class Dojo (Python Points) to those who complete at least 8 assignments per day in any course and/or are actively present for the day in the P2S intervention space.
• Conduct direct telephone outreach to families if their student is not present in the P2S online space by 12:00 PM daily, with the primary goal of motivating students to log in after lunch.
• Consistently document all phone calls and parental outreach activities.
• Transition into active student interventions, face-to-face/virtual supports, and targeted family outreach beginning in October.
• Partner with leadership to integrate historical context and enrollment projections into active, individualized student growth plans.
• Provide comprehensive digital and technical support to core teachers entering the online P2S space to assist students with various courses and content.
• Facilitate an interactive slide deck splash page to engage students upon entering the virtual space.

Requirements

• Strong proficiency with web-based programs, tracking spreadsheets, and online applications (e.g., Class Dojo, virtual meeting spaces)
• Excellent verbal communication skills, specifically for professional telephone outreach to families
• Exceptional organizational skills and strict attention to data integrity
• Ability to work independently in a hybrid environment while maintaining full-day monitoring coverage
• High school diploma or GED required; post-secondary education in education, social work, human services, or a related field preferred
• Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred
• Experience managing virtual communication channels or operating within online learning environments is preferred
• Philadelphia residency is preferred due to the school-based nature of the position

Core Competencies

Demonstrates strong proficiency in managing absenteeism tracking and student growth through effective communication and organizational skills. Capable of providing comprehensive support in hybrid educational environments while ensuring data integrity and student engagement.

Highest-signal resume keywords

• Absenteeism Tracking
• Student Growth Monitoring
• Verbal Communication Skills
• Organizational Skills
• Experience with At-Risk Youth

ATS Optimization Keywords

Hard Skills

• Data Collection
• Tracking Spreadsheets
• Student Intervention Strategies
• Online Learning Environments
• Virtual Communication Management

Soft Skills

• Attention to Detail
• Motivational Outreach
• Independent Work

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Educational Support
• Hybrid Environment
• At-Risk Youth
• Family Outreach
• Philadelphia Residency

Tools & Technologies

• Class Dojo
• Virtual Meeting Spaces