Progress Success Intervention Specialist

CCRES, Educational & Behavioral Health Services; Philadelphia (Philadelphia County); Hybrid; USD 52,349,000 - 59,237,000; Full time

Benefits offered by this job

Employer paid medical plan

Dental and vision benefits

403(b) employer match

Employee Assistance Program (EAP)

Tuition discounts

Milestone service awards

Employee referral bonus

Gift card raffle on pay-day Fridays

Job summary

CCRES Educational and Behavioral Health Services is seeking a Progress Success Intervention Specialist for the Philadelphia Virtual Academy. The role starts with absenteeism administration and baseline data collection, shifting to direct student and family interventions in the fall.

Hybrid work is possible, with building-based duties in Philadelphia and a start date in August 2026. The position focuses on student growth, intervention planning, and collaboration with teachers.

Qualifications

• High school diploma or GED required; additional education preferred.
• Experience with at-risk youth or student intervention in education preferred.
• Experience managing virtual communication channels or online learning environments preferred.

Responsibilities

• Absenteeism management: track absenteeism data and baseline metrics at start of contract year.
• Data integrity: maintain student tracking frameworks and do not alter historical sorting.
• Provide full-day monitoring to capture student progress across academic hours.
• Track daily assignments completed; award Class Dojo points for 8+ assignments or daily attendance.
• Reach out to families by phone by 12:00 PM to motivate login after lunch; document outreach activities.
• Launch direct services and family outreach starting in October; support teachers in online P2S space.
• Support teachers with digital tools and content in the online P2S space.
• Engage students with an interactive slide deck splash page at entry to virtual space.

Skills

Verbal communication

Data integrity

Organizational skills

Independent work in hybrid environment

Web-based programs

Tracking spreadsheets

Education

High school diploma or GED

Post-secondary education in education, social work, human services, or related field preferred

Tools

Class Dojo

Virtual meeting platforms

Job description

Make a difference every day by joining CCRES as a Progress Success Intervention Specialist on assignment with the Philadelphia Virtual Academy!

• OFFERING PAID CREDENTIALS- Eliminating upfront costs for necessary clearances & TB screening!

SUMMARY:

The Progress 2 Success Specialist is a 10-month, hybrid position focused on comprehensive absenteeism tracking, student growth, and systemic support for 9th and 10th-grade students. Operating with a split timeline, this role begins the contract year focused on foundational absenteeism administration and baseline data collection before launching direct student and family intervention spaces in the fall. This role supports student referrals submitted by BVA/PVA teachers

• Location:Hybrid - this position may work from home 2-5 times per week based on program needs & at The Ferguson School Building (2000 N 7th St Phila, PA 19122)
• Philadelphia residents preferred
• Schedule:8:00 AM – 4:00 PM, following the PVA academic calendar year
• Start Date: August 11, 2026
• Pay Rate: $19.40 per hour

PRIMARY RESPONSIBLITIES:

Absenteeism Management & Systems Tracking

• Early-Year Absenteeism Administration: Manage preliminary absenteeism data collection, baseline tracking, and system responsibilities at the start of the contract year.
• Data Integrity: Maintain and manage student tracking frameworks, strictly adhering to the structures established in the Progress to Success Tracking records without altering historical sorting.
• Full-Day Coverage & Monitoring: Provide full-day support and monitoring to ensure student progress is captured across all academic hours.
• Work Completion Tracking & Incentivizing: Track the volume of daily assignments completed by students. Award Class Dojo (Python Points) to students who complete at least 8 assignments per day in any course and/or are actively present for the day in the P2S intervention space.
• Family & Parent Contact: Conduct direct telephone outreach to families if their student is not present in the P2S online space by 12:00 PM daily, with the primary goal of motivating students to log in after lunch.
• Documentation: Consistently document all phone calls and parental outreach activities.

Intervention & Program Integration

• Launch Direct Services: Transition into active student interventions, face-to-face/virtual supports, and targeted family outreach beginning in October.
• Collaboration & Context: Partner with leadership to integrate historical context and enrollment projections into active, individualized student growth plans.
• Teacher Support: Provide comprehensive digital and technical support to core teachers entering the online P2S space to assist students with various courses and content.
• Student Engagement & Communication: Facilitate an interactive slide deck splash page to engage students upon entering the virtual space.

ESSENTIAL JOB SKILLS:

• Strong proficiency with web-based programs, tracking spreadsheets, and online applications (e.g., Class Dojo, virtual meeting spaces).
• Excellent verbal communication skills, specifically for professional telephone outreach to families.
• Exceptional organizational skills and strict attention to data integrity.
• Ability to work independently in a hybrid environment while maintaining full-day monitoring coverage.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required; post-secondary education in education, social work, human services, or a related field preferred.
• Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred.
• Experience managing virtual communication channels or operating within online learning environments is preferred.
• Philadelphia residency is preferred due to the school-based nature of the position.

CREDENTIALS:

(Clearances current within 11 months)

• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI -- Use code 1KG6XN
• TB Screening -- current within 3 months
• Education Documentation - diploma OR official transcripts

• Employees scheduled for 30+ hours per week are eligible for medical benefits
  • Employer paid base medical plan
• Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
• Paid credential renewals
• 403 (b) Retirement Savings Plan - up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work in partnership with the Chester County Intermediate Unit (CCIU) to provide the highest quality of behavioral health & education services to area school districts and programs.

MISSION STATEMENT

The mission of CCRES is to ensure quality educational and human service programs for children, families, and schools. Through innovative partnerships, we provide human resources and grant opportunities.

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

(Posted 7/19/26, TY)