Programs & Volunteer Coodinator

Mt. Washington Pediatric Hospital; Williamsburg (VA); On-site; USD 38,000 - 45,000; Full time

Job summary

Williamsburg House of Mercy seeks a Program & Volunteer Coordinator to serve as the central administrative and scheduling hub for volunteer engagement in Williamsburg. The role balances managing the volunteer pipeline, inputting program data, and providing frontline reception coverage.

You will help keep schedules full, data accurate, and programs compliant across shelter, food, and family services, with duties 8:30–4:30, M-F, plus occasional events in evenings or weekends.

Qualifications

• 1–3 years of experience in volunteer coordination, front-office reception, data entry, or nonprofit program support.
• Strong proficiency in Microsoft Office/Google Workspace and experience utilizing database or CRM platforms (experience with Bloomerang is a major plus).
• Exceptional verbal and written communication skills; comfortable addressing diverse crowds during orientations and front-desk interactions.
• Ability to lift up to 40 lbs, assist with event setups, and operate organizational cargo vans when needed.

Responsibilities

• Serve as central administrative and scheduling hub for volunteer engagement across Williamsburg House of Mercy.
• Manage the universal volunteer pipeline and input critical program data.
• Provide professional frontline reception coverage.
• Ensure shelter, food programs, and family services run smoothly and stay compliant with regulatory standards.

Skills

Volunteer coordination

Front-office reception

Data entry

Communication

Data management

Education

High school diploma

Tools

Microsoft Office/Google Workspace

CRM platforms

Bloomerang

Job description

• Location 10 Harrison Avenue,Williamsburg, VA, 23185,United States
• Job Category Eastern
• Employee Type FT Hourly
• Required Degree High school

Contact information

• Email [e-mail]

Description

Williamsburg House of Mercy is seeking a Program & Volunteer Coordinator. This position serves as the central administrative and scheduling hub for all volunteer engagement across Williamsburg House of Mercy. This role splits time between managing the universal volunteer pipeline, inputting critical program data, and providing professional frontline reception coverage. By keeping schedules full and data flawless, this position ensures our shelter, food programs, and family services run smoothly and remain fully compliant with regulatory standards.

Requirements

Qualifications

• Experience: 1–3 years of experience in volunteer coordination, front-office reception, data entry, or nonprofit program support.
• Technical Skills: Strong proficiency in Microsoft Office/Google Workspace and experience utilizing database or CRM platforms (experience with Bloomerang is a major plus).
• Communication: Exceptional verbal and written communication skills. Comfort speaking to diverse crowds during orientations, navigating front-desk dynamics with emotional maturity, and enforcing professional boundaries.
• Physical & License Requirements: Ability to lift up to 40 lbs, assist with event setups, and stand/walk in a warehouse environment. Must possess a valid driver's license, a clean driving record, and total comfort occasionally operating organizational cargo vans.

Work hours are 8:30 to 4:30 M-F. Occasional evenings and weekends for special events.