Programs & Volunteer Coodinator

Diocese of Richmond; Williamsburg (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

Williamsburg House of Mercy is seeking a Program & Volunteer Coordinator to act as the central admin and scheduling hub for all volunteer engagement. The role manages the volunteer pipeline, inputs program data, and provides frontline reception to keep shelter, food programs, and family services running smoothly and in regulatory compliance.

Qualifications include 1–3 years in volunteer coordination or nonprofit support, strong MS Office/Google Workspace skills, and CRM experience (Bloomerang a

Qualifications

• 1–3 years in volunteer coordination, front-office reception, data entry, or nonprofit program support.
• Strong proficiency in Microsoft Office/Google Workspace and CRM platforms.
• Excellent verbal and written communication with diverse audiences.

Responsibilities

• Serve as the central admin and scheduling hub for volunteer engagement.
• Manage the volunteer pipeline and input critical program data.
• Provide professional frontline reception coverage to support programs.

Skills

Volunteer coordination

MS Office/Google Workspace

CRM experience (Bloomerang a plus)

Communication skills

Tools

Bloomerang

CRM databases

Job description

Description

Williamsburg House of Mercy is seeking a Program & Volunteer Coordinator. This position serves as the central administrative and scheduling hub for all volunteer engagement across Williamsburg House of Mercy. This role splits time between managing the universal volunteer pipeline, inputting critical program data, and providing professional frontline reception coverage. By keeping schedules full and data flawless, this position ensures our shelter, food programs, and family services run smoothly and remain fully compliant with regulatory standards.

Requirements

Qualifications

• · Experience: 1–3 years of experience in volunteer coordination, front-office reception, data entry, or nonprofit program support.
• · Technical Skills: Strong proficiency in Microsoft Office/Google Workspace and experience utilizing database or CRM platforms (experience with Bloomerang is a major plus).
• · Communication: Exceptional verbal and written communication skills. Comfort speaking to diverse crowds during orientations, navigating front-desk dynamics with emotional maturity, and enforcing professional boundaries.
• · Physical & License Requirements: Ability to lift up to 40 lbs, assist with event setups, and stand/walk in a warehouse environment. Must possess a valid drivers license, a clean driving record, and total comfort occasionally operating organizational cargo vans.

Work hours are 8:30 to 4:30 M-F. Occasional evenings and weekends for special events.

Summary

Job Grade: S6

Pay Grade Scales: Pay Grade

To learn more about us visit www.WilliamsburgHouseofMercy.org