Programs & Operations Coordinator

CLEAResult; Alabama; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Sick leave

Parental leave

Volunteer time

Recognition program

Employee assistance program

Training courses

Job summary

CLEAResult is seeking a Program Coordinator in Wisconsin to ensure smooth delivery of projects and programs, with responsibilities spanning data management, metrics and reporting, team facilitation, and process improvement.

The role supports Account Managers and Operations staff, requires 2–4 years in the field, a bachelor’s degree preferred, and provides 9:00–17:00 hours with on-site work in Madison. Compensation is hourly, with growth opportunities.

Qualifications

• 2-4 years of relevant industry experience.
• Bachelor’s degree preferred.
• Good verbal, organization, customer service and written communication skills.
• Knowledge of or ability to learn and accurately apply application processing techniques, procedures and practices in a timely manner is essential.
• Fluency in the use of Microsoft Office, specifically Outlook, Word, and Excel.
• Must be a Wisconsin resident.

Responsibilities

• Process rebate applications by verifying eligibility, obtaining, and documenting necessary information for the applications, and issuing eligible payments as directed.
• Perform accurate data entry and maintenance, including file setup, eligibility verification, applicable troubleshooting resolution, establishing reserved funding, and issuing payments while ensuring data quality.
• Schedule and track projects for Account Managers, and Program/Operations staff. Tracking and verifying program paperwork, files, and correspondence.
• Complete review processes by obtaining and reviewing supporting documentation in accordance with terms and conditions of the program.
• Provide education and instruction to applicants on eligibility requirements or work with applicants to request additional information to meet requirements of program.
• Export predesigned report.
• Support customers via phone, chat, and email.
• Attend staff meetings and other program support.
• Complete special projects.
• Hours worked: 9AM-5PM

Skills

Verbal communication

Written communication

Customer service

Organization

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

Job description

CLEAResult is seeking a Program Coordinator in Wisconsin to ensure smooth delivery of projects and programs, with responsibilities spanning data management, metrics and reporting, team facilitation, and process improvement.

The role supports Account Managers and Operations staff, requires 2–4 years in the field, a bachelor’s degree preferred, and provides 9:00–17:00 hours with on-site work in Madison. Compensation is hourly, with growth opportunities.