Programs Coordinator, Research and Academic Engagement

Loyola Marymount University; Town of Lewisboro (NY); On-site; USD 37,000 - 46,000; Full time

Job summary

Loyola Marymount University is seeking a Programs Coordinator for Research and Academic Engagement (RAE) to support student-facing programs within the Academic Resource Center (ARC). The role includes coordinating tutoring, learning communities, workshops, and events, and assisting in tutor training and ARC assessment logistics.

The coordinator will work closely with ARC platforms (WC Online, Brightspace LMS) and university partners, meeting students for intakes and providing coaching on time

Qualifications

• Typically, a bachelor’s degree is required. A master’s degree is preferred.
• Three years of related job experience.
• Experience at a college/university learning center is essential.
• Exemplary written and oral communication skills; ability to prepare reports and summaries.
• Ability to work in a dynamic, collaborative team and manage records.

Responsibilities

• Facilitate planning and support learning communities, workshops and events; develop ARC resources.
• Support ARC platforms (WC Online) and tutor schedules and locations.
• Assist in tutor training and intake processes for academic coaching.
• Meet with students to discuss ARC services, time management, study skills and accountability.
• Oversee ARC assessment rollout and data management; assist with literature reviews.

Skills

Communication skills

Team collaboration

Organizational skills

Data management

Documentation and reporting

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office

Qualtrics

WC Online

Brightspace (LMS)

Google Docs & Sheets

Terminal4

Job description

The Programs Coordinator for Research and Academic Engagement (RAE) will support student-facing programs in RAE with a specific focus on the Academic Resource Center. Duties include facilitating planning and supporting student tutors, learning communities, workshops and events, assisting in student tutor training, assisting in ARC assessment and student tutor scheduling, and meeting with students to perform intakes and support students seeking support with time management, study skills and accountability. The coordinator will report to the Director of the Academic Resource Center.

Position Specific Responsibilities/Accountabilities

• Facilitate planning and support student learning communities, workshops and events. Assist in the development of resources and materials for ARC programs.
• Support the Writing Center, Course Tutoring and Academic Coaching in student tutor schedules and locations, including regular review and updating of ARC platforms, such as WC online.
• Support student tutor training.
• Meet with students asking questions about ARC services and seeking academic coaching support for time management, study skills and accountability.
• Facilitate intakes so that students receive the appropriate level of support from various ARC resources.
• Demonstrated understanding of assessment and ability to oversee ARC assessment rollout and dissemination. Assist in data collection and management.
• Research trends in the field (higher education, equity, accessibility, student success, etc.) and assist in the composition of literature reviews for internal projects.
• Support various on and off campus outreach events. Represent LMU, RAE, and the ARC on campus tours, panels, workshops and professional organizations.
• Represent RAE within the campus community as needed. Conduct class visits and tabling.
• Hire, train and supervise ARC front desk student employees.
• Oversee the development and monitoring of alumni engagement activities for all RAE student programs, including chairing the alumni advisory board.
• Oversee ARC marketing and promotion including maintenance of program webpages, online resources, newsletters, and social media.
• Oversee ARC administrative tasks such as budgeting monitoring, expense reporting, maintaining program e-mail, and event logistics and purchasing.
• Demonstrated computer competency and proficiency in Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software (e.g. Google Docs and Sheets), LMS (Brightspace), Terminal4, and platforms utilized by ARC for scheduling, tracking and assessment (WC Online).
• Draft reports as needed.
• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, a bachelor’s degree is required. A master’s degree is preferred.
• Three years of related job experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of trends, regulations and policies.
• Demonstrated knowledge with teaching methodologies, classroom instruction, and tutoring are essential, with prior experience at a college or university learning center.
• Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Must be able to compose and word-process effective, error-free correspondence (e.g., emails, reports) to students, faculty, and staff. Must keep detailed, accurate records (e.g., student files).
• Ability to work in a dynamic team-oriented environment and possess strong interpersonal skills, strong communication, and organizational skills.
• Understanding of assessment and data management preferred.
• Candidates must also demonstrate the ability to work effectively with diverse groups including students, faculty, administration, and staff.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

#HERC# #HEJ#

This position reports fully in person.

Staff Regular

Salary range

$26.54 - $33.12 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.