Programs and Operations Assistant Manager

Down Syndrome Network Arizona; Tempe (AZ); On-site; USD 50,000; Full time

Job summary

A nonprofit organization in Tempe is seeking a Programs and Operations Assistant Manager. This full-time role involves overseeing daily operations, managing volunteers, and coordinating events. Ideal candidates are detail-oriented and mission-driven, with a background in nonprofit management. The position offers a salary of $50,000 annually and opportunities for career growth in a collaborative environment.

Qualifications

• 1-2 years of experience in nonprofit operations or program support.
• Bilingual (Spanish-English) preferred but not required.

Responsibilities

• Serve as the first point of contact for inquiries.
• Manage event logistics and volunteer coordination.
• Draft and schedule content for social media.

Skills

Organizational abilities

Communication skills

Technology skills

Initiative

Creativity

Education

Bachelor’s degree in nonprofit management

Tools

Google Workspace

Canva

WordPress

Mailchimp

Job description

Programs and Operations Assistant Manager

Programs and Operations Assistant Manager

3 days ago Be among the first 25 applicants

Position Title: Programs and Operations Assistant Manager

Location: Tempe, AZ (Primarily in-office/at events)

Reports to: Executive Director

Compensation: $50,000 annually (Full-Time, Exempt – The salary for this role is set at $50,000 in alignment with our 2025–26 budget)

Start Date: Summer 2025

About DSNetwork

Down Syndrome Network Arizona (DSNetwork) educates, supports, and advocates for individuals with Down syndrome and their families across Arizona. We foster a welcoming and collaborative network that connects individuals and families with resources, services, and inclusive opportunities throughout their lifespan.

Position Summary

We seek a highly motivated, detail-oriented, and mission-driven Programs and Operations Assistant Manager to join our small but mighty team. Reporting directly to the Executive Director, this full-time position wears many hats, leading programs and events, coordinating volunteers, overseeing the office and enrichment center, and managing day-to-day operations. This role requires a tech-savvy individual with strong initiative, a collaborative spirit, and the ability to work independently in a fast-paced and dynamic nonprofit environment. This job is an excellent opportunity for a self-starter who wants to make a meaningful impact in the Down syndrome community and grow as a nonprofit leader.

Key Responsibilities

• Serve as the first point of contact for general inquiries via email and phone
• Maintain a clean, safe, and welcoming office and enrichment center environment
• Monitor and maintain office supplies, print materials, and equipment
• Supervise and guide volunteers, interns, and self-advocates working in the office
• Manage calendars, filing systems, and scheduling for shared spaces and meetings
• Oversee the preparation and mailing of materials, including new parent welcome packets, annual calendars, merchandise orders, and outreach materials

Communications & Digital Tools

• Draft, edit, and schedule engaging content for DSNetwork’s social media platforms
• Create digital flyers, graphics, and announcements using Canva
• Draft and send monthly e-newsletters and other communications
• Maintain and update DSNetwork’s website and events calendar (WordPress)
• Manage and update records, including contacts, donations, volunteer hours, and registrations

Volunteer & Community Engagement

• Recruit, train, and manage (and thank) volunteers for events and office support
• Assist in building and nurturing relationships with local community partners
• Represent DSNetwork at community fairs and outreach events as needed
• Support community-building initiatives and new outreach efforts
• Coordinate donor thank-you efforts with volunteers and self-advocates

Event Planning & Support

• Assist in logistics and execution of fundraising events, programs, and community activities
• Coordinate registration, event communication, and attendee follow-up
• Manage event volunteers, vendor contracts, and sponsor benefits
• Create event sign-up forms and participant communications
• Provide on-site event support, including setup/breakdown and staffing
• Track event data and assist with post-event reporting and thank-you communications

Qualifications & Skills

• A bachelor’s degree in nonprofit management, communications, human services, or a related field is preferred
• Minimum 1-2 years of experience in nonprofit operations, program support, event planning, or administration
• Exceptional technology, time management, and organizational abilities
• Excellent written and verbal communication skills
• Self-starter with strong initiative, creativity, and attention to detail
• Proficient in Google Workspace, Canva, and online databases (CRM experience preferred)
• Knowledge of WordPress, email marketing (Mailchimp), and social media platforms
• Comfortable working occasional evenings and weekends for events
• Valid Arizona driver’s license and ability to drive the DSNetwork van as needed
• Bilingual (Spanish-English) preferred but not required
• Experience working with individuals with Down syndrome or intellectual and developmental disabilities is a plus

Additional Requirements

(Required within 60 days of hire)

• Arizona Fingerprint Clearance Card

Our Core Values. At DSNetwork, we are :

• Trustworthy in our responsibilities and our service to others
• Empathetic in our interactions and respectful in all we do
• Grounded in Integrity and doing the right thing even when no one is watching
• Collaborative with our community, families, and partners
• Innovative in our approach to programs and challenges
• Invested in our mission and the people we serve
  

This role is ideal for someone eager to take the next step in their nonprofit career. As DSNetwork continues to grow, the Programs and Operations Assistant Manager will be able to help shape new systems, programs, and community partnerships. We're seeking someone who brings initiative, creativity, and a desire to grow into a leadership role, someone who views this not just as a job, but as a mission-driven career path.

To Apply

If you are interested in joining our small, non-profit, heart-centered team, please submit your letter of interest and resume to Jennifer O’Connell, Executive Director, at [e-mail] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organization Management

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