Programming Assistant

united & empowered care inc; Hampton (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

United & Empowered Care Inc. in Hampton, VA seeks a Quality Assurance Programming Assistant to support HR and QA functions and handle day-to-day office tasks. This role requires strong organization, reliability, and attention to detail, with careful handling of employee and client information.

The position involves assisting with recruiting, onboarding, record maintenance, and compliance reporting, contributing to a smooth office operation and adherence to standards.

Qualifications

• High school diploma or GED is required.
• Some college or HR/administrative training is a plus.
• At least 2 years of HR, administrative, or quality assurance experience preferred.

Responsibilities

• Assist with recruiting by monitoring job boards, reviewing and processing applications, scheduling interviews, and maintaining applicant records.
• Coordinate onboarding and orientation for new employees.
• Maintain employee files and ensure documentation is complete and up to date.
• Receive required monthly client paperwork by established deadlines.
• Review client and program documentation for accuracy, completeness, required signatures, and compliance.
• Maintain spreadsheets tracking HR, training, QA, and compliance information.
• Answer phones, greet visitors, and assist with daily office flow.

Skills

HR administration

Administrative

Quality assurance

Education

High school diploma or GED

Some college or HR/administrative training

Job description

NEW HIRE SIGN-ON BONUS:

• $250 AFTER 90 DAYS
• Additional $250 AFTER 6 MONTHS

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

The Quality Assurance Programming Assistant will support both the HR and Quality Assurance departments and assist with the office's day-to-day needs. This position requires someone who is organized, dependable, detail-oriented, and comfortable working with both employee and client information.

Typical Day

• Assist with recruiting by monitoring job boards, reviewing and processing applications, scheduling interviews, and maintaining applicant records.
• Conduct residential visits
• Schedule and conduct interviews and submit required recruitment reports.
• Coordinate onboarding and orientation for new employees.
• Maintain employee files and make sure required documentation is complete and up to date.
• Receive required monthly client paperwork by established deadlines.
• Review client and program documentation for accuracy, completeness, required signatures, and compliance.
• Prepare reports identifying missing or incomplete documentation for follow-up.
• Assist with routine file audits and prepare files for licensing reviews, accreditation, and external audits.
• Maintain spreadsheets used to track HR, training, quality assurance, and compliance information.
• Assist with organizing, maintaining, and purging files as needed.
• Answer phones, greet visitors, and assist with the daily flow of the office.
• Maintain confidentiality when working with employee, client, and company information.
• Complete other duties as needed to support HR, Quality Assurance, and overall office operations.

Education & Experience

• High school diploma or GED required.
• Some college or additional HR/administrative training is a plus.
• At least 2 years of HR, administrative, quality assurance, or related experience preferred.