Programmer/Analyst, IT

College-of-Eastern-Idah; Idaho Falls (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Affordable Health Plans

Sick leave from day one

Vacation leave 15 days/year

Fidelity 401(a) plan

PERSI base plan

Life Insurance

Educational Savings

Exclusive discounts

Job summary

The College of Eastern Idaho seeks an IT Programmer/Analyst to support and develop our application systems, including Colleague, Schedule 25, Eretrieve, NeoGov, and reporting tools. You will implement data integrations, write scripts, and help protect institutional data while delivering reliable IT services.

Reporting to the Lead Application Programmer/Analyst, you will work with SQL, Python, and reporting tools, develop documentation, and assist users in a collaborative environment dedicated to

Qualifications

• Experience analyzing, testing, troubleshooting and maintaining enterprise applications.
• Knowledge of data integrations and data security best practices.
• Ability to learn quickly and work independently.
• Experience with SQL and reporting tools.

Responsibilities

• Analyze, test, troubleshoot and maintain enterprise applications and reports.
• Maintain and support data integrations between University systems, ensuring data security and integrity.
• Develop documentation and instructions for users.
• Document policies and cross-train team members in areas of expertise.
• Assist other team members with software testing, user support, and troubleshooting.
• Resolve Help Desk tickets and provide support and troubleshooting.
• Manipulate data using SSIS, PowerShell, SQL.
• Create forms and workflows using SoftDocs Etrieve Forms and Flow & Ellucian Workflow.
• Create subject cards using Ellucian Experience.
• Protect institutional data and privacy and deliver high-quality IT services.
• Performs other job-related duties as assigned.

Skills

Programming languages

Relational databases

MS SQL

Python

Communication skills

Confidentiality

Education

Associate's degree in information systems or related field

Tools

Ellucian Colleague

SSIS

PowerShell

SoftDocs Etrieve Forms

Ellucian Workflow

Ellucian Experience

Job description

The IT Programmer/Analyst, reports to the Lead Application Programmer/Analyst, provides scripting and programming support and database programming support as required for CEI'S Application systems. This position supports the Ellucian Colleague Systems and other related applications. The incumbent must understand and embrace the mission of higher education and must commit to the mission, goals and objectives of the College of Eastern Idaho.

What We Offer

At the College of Eastern Idaho, we're dedicated to providing open access to affordable, high-quality education that meets the needs of our students, regional employers, and the community. To support our dedicated faculty and staff, we offer a comprehensive benefits package for qualifying employees:

• Affordable Health Plans: With three medical plan options, you can select healthcare coverage that best meets your needs. See rates here.
• Supporting Work-Life Balance: Earn sick leave with no accrual limit starting day one. Staff accrue vacation leave starting at 15 days a year with a tiered system (Faculty excluded from vacation leave).
• Retirement Savings: Faculty and exempt staff are enrolled in the Fidelity 401 (a)plan. Non-exempt or vested employees are enrolled in the PERSI base plan. View contribution rates here.
• Life Insurance: no-cost coverage for you and your dependents with the option to add more.
• Educational Savings: Significant tuition fee discounts for qualifying employees and their dependents.
• Exclusive Discounts: Enjoy local discounts on cell plans, movie tickets, gyms, and more.

We value your contributions and are committed to your well-being and success. Visit our Benefits Guide for more information: Benefits Guide

• Analyze, test, troubleshoot and maintain enterprise applications (Colleague, Schedule 25, Eretrieve, NeoGov, Synoptix) and reports to meet business requirements including coding, testing, debugging and installing
• Maintain and support data integrations between University systems, while ensuring data security and integrity. Coordinate integrations to help streamline business operations. Ellucian's Analytics, Recruit, Advise & Experience, Touchnet & Canvas
• Develop documentation and instructions to guide users in the uses of tools and applications
• Document policies and procedures, as well as cross-training other team members in areas of expertise
• Assist other team members with software testing, user support, and troubleshooting
• Resolve Help Desk tickets and provides support and troubleshooting
• Manipulate data and load/extract data from systems using SSIS, PowerShell, SQL
• Create forms and workflows using SoftDocs Etrieve Forms and Flow & Ellucian Workflow
• Create subject cards using Ellucian Experience
• Responsible for delivering optimal customer service, for protecting institutional data and privacy, and the excellent delivery of solutions and services by following IT and University policies, procedures, and processes
• Performs other job-related duties as assigned

• Understanding and knowledge of computer technology
• Demonstrable knowledge in one or more programming languages
• Strong understanding of relational database structure and complex data systems
• Familiarity with MS SQL, Python and common industry reporting tools
• Excellent verbal, written and interpersonal communication skills
• Ability to learn quickly
• Ability to work independently and effectively organize tasks
• Strong attention to detail
• Excellent analytical and problem-solving skills
• Ability to maintain strict confidentiality
• Incumbent must reside in Idaho (Currently CEI doesn't sponsor Visas)

• Associate's degree in information systems, computer science or related field preferred
• Experience with Higher Ed ERP or CRM systems, particularly Ellucian Colleague
• Experience with SQL and/or Unidata or other large-scale relational database
• Experience with report design/development
• Experience with C family languages, specifically C++ or C#
• Experience with Java and/or Eclipse/Colleague Studio development environment
• Experience integrating API's or other outside applications (including cloud-based systems) with internal enterprise systems
• Ability to work with a high degree of independence and a significant amount of detail
• Bilingual (Spanish)

Physical Demands and Work Environment

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

On-site work is essential and regular predictable attendance is required. Employees may be required to work at occasional events and handle tasks outside of regular working hours.

Background Investigations

Employment at College of Eastern Idaho will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Please refer to Policy 225:Background Checks

EOE/ADA

Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to qualified veterans under state and federal laws and regulations.

Link to Annual Security Report for CEI: https://www.cei.edu/students-right-know