Solution Engineer Sr

UNICON International Inc.; Columbus (OH); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Job summary

UNICON International Inc. is seeking a Sr. Solution Engineer to design, develop, and support enterprise ServiceNow solutions in Columbus, OH. The role emphasizes platform upgrades, CMDB work, and cross‑domain integrations across on‑prem and cloud environments.

You will collaborate with architects and business stakeholders, lead or participate in upgrade cycles, and contribute to scalable, well-documented solutions using Java, JavaScript, REST, SOAP, and Integration Hub.

Qualifications

• Bachelor's degree in computer science, engineering, or related technical field is required.
• Minimum of 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Responsibilities

• Plan, test, and execute ServiceNow annual upgrades.
• Develop on ServiceNow platform with CMDB, Discovery, Service Mapping, and data governance.
• Collaborate with stakeholders to deliver scalable solutions across on-premises and cloud environments.
• Develop integrations using REST, SOAP, and Integration Hub; proficient in JavaScript, Flow Designer, and UI customization.
• Write technical specifications from business requirements and maintain software functionality.

Skills

ServiceNow

Java

JavaScript

Flow Designer

UI customization

Business Rules

Client Scripts

Script Includes

REST API

SOAP

Integration Hub

CMDB

Discovery

Service Mapping

Data governance

Education

Bachelor's degree in computer science/engineering

Tools

REST

SOAP

Integration Hub

Job description

Job Title

Solution Engineer Sr

Location

Columbus, OH

Work Model

Onsite / Hybrid / Remote

Position Overview

ServiceNow experience and deep expertise in designing, developing, and supporting enterprise ServiceNow solutions. The ideal candidate will have a strong understanding of the ServiceNow platform, including CMDB, integrations, workflows, and platform best practices. Experience leading or participating in annual ServiceNow platform upgrades is required. Experience working with both on-premises and cloud-based ServiceNow environments is highly preferred.

ServiceNow experience and deep expertise in designing, developing, and supporting enterprise ServiceNow solutions. The ideal candidate will have a strong understanding of the ServiceNow platform, including CMDB, integrations, workflows, and platform best practices. Experience leading or participating in annual ServiceNow platform upgrades is required. Experience working with both on-premises and cloud ServiceNow environments is highly preferred.

What You Will Be Doing

• Proven experience planning, testing, and executing ServiceNow annual upgrades.
• Strong knowledge of the ServiceNow platform architecture, development framework, and best practices.
• Extensive experience with CMDB, Discovery, Service Mapping, and data governance.
• Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus.
• Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions.
• Strong troubleshooting, problem-solving, and documentation skills.
• Use Java programming language and related software development technologies. Experience developing integrations using REST, SOAP, and Integration Hub. Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
• Additional code languages such as powershell, python, bash, C++ are a plus.
• Serve as technical expert on development projects.
• Participate in full development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Support, maintain, and document software functionality.
• Identify and evaluate new technologies for implementation.
• Analyze code to find causes of errors and revise programs as needed.
• Participate in software design meetings and analyze user needs to determine technical requirements.
• Consult with end-user to prototype, refine, test, and debug programs to meet needs. Considered highly skilled and proficient in discipline.
• Conducts complex work important to the organization. Works under minimal supervision with wide latitude for independent judgment.

What’s Needed

Basic Qualifications

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: Minimum of 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Compensation & Benefits

• Medical, dental, and vision insurance
• 401(k)
• Other standard benefits as applicable

Distribution List: IT/Technical

About Unicon

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.