PROGRAM TECHNICIAN II JC-537409

California Department of Public Health; California; Híbrido; USD 43.000 - 54.000; Jornada completa

Descripción de la vacante

The California Department of Public Health, Center for Health Care Quality, has an immediate opening for a Bilingual Surveyor Technician (Program Technician II) in Santa Clara County. You will support evaluating healthcare standards, process surveys, enter data in ELMS and ASPEN, and coordinate with facilities, patients, and other agencies to safeguard public health.

The position is permanent, full-time with hybrid telework per CDPH policy and a monthly salary range of $3,833.00–$4,804.00.

Responsabilidades

• Entering survey renewal information into various systems and platforms.
• Fielding inquiries through various communication channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities.
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

Descripción del empleo

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do. The Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH) focuses on ensuring and enhancing healthcare standard. Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators. “The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.” “The CDPH is currently an E-Verify employer. ” Department Website: https://www.cdph.ca.gov

Job Description And Duties

The California Department of Public Health, Center for Health Care Quality has an immediate opening for a Bilingual Surveyor Technician (Program Technician II). As a Bilingual Surveyor Technician at CHCQ, you play a crucial role in assessing and maintaining healthcare standards. Together, we strive to ensure that California’s receive top-notch healthcare by maintaining the highest quality standards and fostering a culture of continuous improvement. By leveraging your technical expertise, you’ll contribute to the center’s mission of upholding the highest quality of care and safeguarding public health across California.

Your Responsibilities Would Include

• Entering survey renewal information into various systems and platforms.
• Fielding inquires through various communication channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

Please use this link to take the PT II Exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2365

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Final Filing Date: 11/16/2026

Position Details

Job Code #

JC-537409

Position #(s)

580-854-9928-014

Working Title

Bilingual Surveyor Technician

Classification

PROGRAM TECHNICIAN II

$3,833.00 - $4,804.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

1

Work Location

Santa Clara County

Telework

Hybrid

Job Type

Permanent, Full Time