PROGRAM TECHNICIAN II

Employment Development Department; California (MO); On-site; USD 46,000 - 58,000; Full time

Job summary

The Employment Development Department in California seeks a Program Technician I/II in San Diego County, in-office, permanent full-time. The role supports processing program specialist work and may involve detailed calculations and case handling.

Applicants must meet state requirements, including STD 678, eligibility exams, and the ability to work standard daytime hours. This position offers stable employment with the state.

Qualifications

• Application (STD 678) is required; resumes and/or cover letters do not replace the STD 678.
• Clearly indicate the Job Code, Position Number and Classification Title on Page 3 of STD Form 678.
• Must obtain list eligibility by taking and passing the examination.

Responsibilities

• PT I handles less complex program specialist work under close supervision.
• PT II handles more complex work across multiple programs and provides detailed information to the public and stakeholders.

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Position Details

• Job Code #: JC-527840
• Position #: 280-212-9928-976
• Working Title: Program Technician I/II
• Classification: PROGRAM TECHNICIAN II
• Salary: $3,833.00 - $4,804.00
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• Shall Consider: PROGRAM TECHNICIAN
• Salary: $3,316.00 - $4,456.00 A
• # of Positions: 1
• Work Location: San Diego County
• Telework: In Office
• Job Type: Permanent, Full Time
• Work Shift: 8:00 A.M. - 5:00 P.M.
• Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Job Description And Duties

THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.

PT I

Under close supervision, the Program Technician (PT) I is responsible for processing the less complex program specialist work. The PT I reviews and or processes detailed and semi-technical forms, files, etc., associated with a specialized departmental program. Work is subject to periodic review. Identifies and reports any suspected fraudulent claims/activities to management or their designee. May perform duties for other specialized work or projects. Demonstrates an awareness of the Department and Branch vision, mission, values and goals.

PT II

Under general supervision, the Program Technician (PT) II is responsible for processing the more complex program specialist work. The PT II reviews and or processes detailed and technical forms, files, etc., (1) associated with multiple departmental programs or program areas; (2) review and/or process forms, files, etc. associated with a department program which requires especially detailed knowledge of the program so that difficult calculations can be made and/or processing can be done in cases where guidelines are not clear; (3) provide sensitive and detailed program information and/or direction to the public, employees, employers, medical providers, other public jurisdictions, or clients as a significant part of their duties; or (4) any combination of the above. Work is subject to occasional review. Identifies and reports any suspected fraudulent claims/activities to management or their designee. May perform duties for other specialized work or projects. Demonstrates an awareness of the Department and Branch vision, mission, values and goals.

Position is located in San Diego County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

Special Requirements

Application (STD 678) is required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. An application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. Transcripts or Diplomas are optional and may be required to meet minimum qualifications.

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Application Instructions

Final Filing Date: 9/28/2026

Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.