PROGRAM TECHNICIAN II

United States Department of Justice; California; Hybrid; USD 43,000 - 54,000; Full time

Job summary

State of California seeks a Program Technician II to support the Carry Concealed Weapon (CCW) Licensing Team. You will process files, evaluate licenses, and query records across multiple systems to ensure accuracy.

The role requires strong clerical skills, attention to detail, and ability to work with diverse agencies. Telework is possible after training, with hybrid schedules.

Qualifications

• Background Investigation must be cleared prior to hire.
• Fingerprint check will be required.
• Do not submit the “Equal Employment Opportunity” questionnaire with the State Application.

Responsibilities

• Processes and maintains all physical and electronic files for the CCW Licensing Team.
• Evaluates CCW licenses and documents for discrepancies.
• Queries applicant information in multiple justice databases to reconcile records.
• Creates new applicant records and updates statuses based on reviews.
• Contacts agencies to verify warrants and request records or dispositions.
• Assists with generating referral packages and notifies involved parties by phone, fax, or email.
• Updates logs and inputs statistical data into Excel spreadsheets.
• Operates office equipment and assists with special projects; supports Office Technician and Crime Analyst staff.

Tools

Excel

Job description

$3,833.00 - $4,804.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/25/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Under the general supervision of the Supervising Program Technician (SPT) II, of the Carry Concealed Weapon (CCW) Licensing Team, the Program Technician (PT) II helps process and maintain all physical and electronic files for the CCW Unit. The PT II evaluates CCW licenses and other documents submitted by law enforcement agencies for discrepancies and rejects documents determined to be inaccurate or incomplete. The PT II queries applicant information in various criminal justice applications and databases, such as the CCW Application, Department of Justice Web Portal (DOJ Web), the California Law Enforcement Telecommunications System (CLETS), Automated Archive System (AAS), and the Applicant Processor System (App Processor) to research and/or reconcile inaccurate or incomplete records. The PT II creates new applicant records and modifies the status of existing records according to information obtained during the review of applicant licenses, applications and other CCW related forms. The PT II contacts criminal justice agencies to verify warrants and requests records, files, and other disposition information for incomplete or inaccurate criminal history records. The PT II assists with generating referral packages; communicates with applicant/applicant agencies by phone, fax or email; prepares notifications for law enforcement and other government agencies; updates logs and inputs statistical information onto Excel spreadsheets; operates office equipment such as printers, copiers, fax machines and scanners; assists with special projects as necessary; and provides support to the Office Technician and Crime Analyst staff.

You will find additional information about the job in the Duty Statement.

Working Conditions

DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN II


• PROGRAM TECHNICIAN

PROGRAM TECHNICIAN II $3,833.00 - $4,804.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

PROGRAM TECHNICIAN $3,316.00 - $4,456.00A

# of Positions: 1

Telework

Hybrid

Job Type: Permanent, Full Time

Work Shift: Day

Work Week: Monday-Friday

Department Information

• These positions are located in the Division of Law Enforcement, Bureau of Firearms,Carry Concealed Weapons Program.


• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.


• For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov .


• Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit.The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.


• Clearly indicate the Job Control (JC-537776) and the title of this position in the \"Examination or Job Title(s) For Which You Are Applying\" section located on the first page of your State Application.


• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.


• A fingerprint check will be required.


• If interested in this position, please apply and List/Transfer eligibility will be verified.


• Failure to submit the required application documents may result in the disqualification of your application.


• Will consider Training and Development.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Modern office methods, equipment, and procedures; and appropriate laws, rules, regulations, and policies of the State of California governing the program area(s) for which the examination is being administered.

Ability to: Perform clerical and technical work; follow directions; evaluate situations accuratelyand take effective action; learn and apply laws, rules, regulations, procedures, and policies; make arithmetic calculations with speed and accuracy; read and write English at a level required for successful job performance; meet and deal tactfully with the public, co-workers and/or clients, either face-to-face or by telephone.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.