PROGRAM TECHNICIAN

State of California; California; On-site; USD 37,000 - 51,000; Full time

Job summary

State of California in Humboldt County is seeking a Program Technician to process hunting, fishing, and commercial licenses, and to provide front-line licensing and administrative services at the Eureka office.

You will be the licensing subject matter expert, handling mail, and daily transactions with accuracy, while coordinating with co-workers across programs in a busy office environment.

Qualifications

• Experience in customer service in person and on the phone.
• Able to work independently with little supervision and as part of a team.

Responsibilities

• Process a wide range of hunting, fishing, and commercial licenses and permits.
• Provide dependable customer service at the counter and by phone.
• Ensure accurate daily transactions and become the subject matter expert for licensing procedures and office protocols.

Job description

Job Posting: Program Technician

Department of Fish and Wildlife

JC-536044 - Program Technician

$3,316.00 - $4,587.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/29/2026

Job Description and Duties

This is a great opportunity to support CDFW's mission by providing front-line licensing and administrative services in the Eureka office. We are looking for a motivated, detail-oriented individual to process a wide range of hunting, fishing, and commercial licenses and permits; provide dependable customer service at the counter and by phone; and ensure accurate daily transactions. The incumbent will be the subject matter expert for licensing procedures, regulations, and office protocols, mail processing, and various office and safety responsibilities. See the attached duty statement for additional details regarding these job duties.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program.

Please follow the link for more information regarding the 2025 Personal Leave program: Personal Leave Program - Human Resources - CalHR.

In order to be eligible for this position, you must either be transfer eligible or take and pass the following exam.

Class Title: Program Technician

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is designated as office based and is not eligible for telework. The work takes place in an office setting under artificial light. The work involves prolonged periods of sitting or standing at a computer, standing and walking for brief periods of time. Daily, frequent use of a keyboard, mouse, computer, scanners and phone. There is at times the presence of weapons, carcasses, and undesirable smells in the office, particularly during hunting season.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN

Additional Documents

• Job Application Package Checklist


• Duty Statement

Position Details

Job Code #: JC-536044

Position #(s): 565-111-9927-005

Working Title: Program Technician

Classification: PROGRAM TECHNICIAN
$3,316.00 - $4,456.00 A
$3,415.00 - $4,587.00 L
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Humboldt County

Telework: In Office

Job Type: Permanent, Full Time

Department Information

Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California’s diverse wildlife and the habitats upon which they depend.

California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.

Join us and begin a meaningful new career!

Department Website: https://www.wildlife.ca.gov

Special Requirements

Experience in customer service in person and on the phone. Can communicate with co-workers from various programs.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate.

Aptitude to work independently with little or no supervision, work well with a team and be flexible. Ability to react calmly and exercise good judgment under pressure with frequently changing priorities.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.wildlife.ca.gov

Hiring Unit Contact:
Elizabeth Magana
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Civil Rights Office
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.