Program Technician 1: Compliance Coordinator

Oregon State University; Norwalk (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

Oregon State University seeks a Program Technician 1: Compliance Coordinator in Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation). The role focuses on FERPA compliance, student privacy, and coordinating with faculty and staff across the university.

The incumbent will manage privacy incidents, process records requests, administer data-system access, and support training programs within the Registrar’s Office.

Qualifications

• Three years of experience administering or coordinating parts or subsets of a project or program.
• Bachelor's degree in Business Administration, Management, Public Administration, or related field may substitute for two years of experience.
• Ability to analyze complex issues with an equity lens; forecast outcomes and impacts.
• Experience providing exceptional internal customer service.
• Ability to work independently and collaboratively.
• Effective written and verbal communication skills.

Responsibilities

• Serve as the university’s frontline resource for student privacy and FERPA compliance, guiding faculty and staff on laws, policies, and procedures.
• Manage student privacy incidents and records requests, review FERPA violations, coordinate responses to subpoenas, and support remediation.
• Administer access to student data systems, process access requests, manage user permissions, and advise on exceptions.
• Support and monitor compliance programs and training within the Registrar’s Office.
• Process and maintain compliance-related student records and approvals, including petitions and conduct actions.
• Conduct research and analysis of regulations, providing recommendations to support compliance efforts.
• Collaborate across the university to strengthen practices and contribute to special projects and commencements.

Skills

Project coordination

Analytical thinking

Customer service

Communication skills

Ambiguity tolerance

Independent and collaborative work

Education

Bachelor's degree in Business Administration, Management, Public Administration, or related field

Tools

Banner

Colleague

Jenzabar

Job description

# Department:
Academic Operation (Office of the Registrar, Curriculum Management & University Accreditation)

Job Summary:

This recruitment will be used to fill one full-time (1.0 FTE), Program Technician 1: Compliance Coordinator position for the Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation) at Oregon State University (OSU)

Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation) is a mission-critical Oregon State University unit that supports student success from admission through graduation and beyond. We safeguard institutional integrity by managing academic records, enrollment and instructional services, accreditation, and academic policies. As a trusted institutional partner, we provide expertise, resources, and systems solutions for students, faculty, and staff while upholding regulatory and accreditation standards. We foster a welcoming, inclusive, and collaborative environment where all employees are valued for their contributions to student success.

The Compliance Coordinator in the Office of the Registrar reports to the Deputy University Registrar and serves on the Compliance Team. The position supports university compliance with the Family Educational Rights and Privacy Act (FERPA) and other federal, state, and institutional regulations, with a primary focus on student privacy.

Serving as a key resource for faculty and staff, this role provides performs routine compliance procedures, operationalizes student privacy controls, and supports compliance-related initiatives within the Registrar’s Office. Success requires adaptability, flexibility, and the ability to navigate a dynamic environment.

The position collaborates extensively with stakeholders across the university to build strong partnerships, communicate compliance requirements, and provide research, analysis, and summaries of regulations that impact Oregon State University.

Key Responsibilities:

• - Serve as the university’s frontline resource for student privacy and FERPA compliance, providing guidance to faculty and staff on applicable laws, policies, and procedures.
• - Manage student privacy incidents and records requests, including reviewing and documenting FERPA violations, coordinating responses to subpoenas and records requests, and supporting remediation efforts.
• - Administer access to student data systems, processing access requests, managing user permissions, and recommending action on exceptions or complex requests.
• - Support and monitor compliance programs and training, including student privacy education, data-sharing practices, and compliance initiatives within the Office of the Registrar.
• - Process and maintain compliance-related student records and approvals, including petitions, academic conduct actions, deceased student records, and electronic communication plans.
• - Conduct research and analysis of federal, state, and agency regulations, providing recommendations and updates to support office compliance efforts.
• - Collaborate with stakeholders across the university to strengthen compliance practices, support cross-functional initiatives, and contribute to special projects, commencement activities, and other Academic Operations priorities.

Qualifications:

Required Qualifications

• - Three years of experience administering or coordinating parts or subsets of a project or program. A Bachelor's degree in Business Administration, Management, Public Administration, or field directly related to the position will substitute for two years of the required experience. Preference in hiring may be given in a special area specific to the position opening.
• - Ability to analyze complex issues and situations through many lenses, including an equity lens; identify alternative solutions; forecast consequences and disparate impacts across populations; and recommend effective courses of action.
• - Experience providing exceptional internal customer service, with the demonstrated ability to take appropriate actions when critical situations arise.
• - Demonstrated ability to work both independently and collaboratively.
• - Ability to produce work both accurately and efficiently.
• - Effective written and verbal communication skills, including the ability to communicate with administrative management and academic constituencies.
• - Ability to work within an environment where ambiguity and the ability to pivot quickly are commonplace.
• This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq.

Preferred Qualifications

• - Experience working professionally in higher education.
• - Experience supporting or coordinating a student privacy compliance program.
• - Experience coordinating or responding to audits or compliance surveys.
• - Professional experience working in a student information system such as Banner, Colleague, or Jenzabar, etc.
• - Experience providing compliance training to stakeholders.

# Working Conditions/Schedule:
General office working conditions and schedule, M-F, 8:00 am-5:00 pm

Salary Range:

$24.99 - $38.15

Anticipated Start Date:

2026-11-16

Anticipated End Date:

When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [e-mail] .