Program Technician 1: Compliance Coordinator

OSU Oregon State University; Corvallis (OR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid leave

Tuition reduction

Retirement benefits

Job summary

Oregon State University is seeking a Compliance Coordinator within Academic Operations to support FERPA compliance and student privacy. You will handle incident management, records requests, and access controls across university data systems.

You will collaborate with across-campus partners on regulatory updates, training, and ongoing compliance initiatives while contributing to special projects and daily operations from 8:00 am to 5:00 pm, Monday through Friday.

Qualifications

• Three years of experience coordinating parts or subsets of a project or program.
• Bachelor's degree in Business Administration, Management, Public Administration, or related field will substitute for two years of required experience.
• Ability to analyze complex issues with an equity lens and forecast impacts across populations.
• Experience providing internal customer service and balancing independent work with collaboration.

Responsibilities

• Serve as frontline resource for student privacy and FERPA compliance, advising faculty and staff on laws and policies.
• Manage student privacy incidents and records requests, including FERPA violations and subpoenas.
• Administer access to student data systems; process access requests and manage permissions.
• Support and monitor compliance programs, including student privacy education and data-sharing practices.
• Process and maintain compliance-related student records and approvals (petitions, conduct actions, deceased records).
• Conduct research and analyze federal, state, and agency regulations and provide recommendations.

Skills

Project coordination

Analytical thinking

Strong communication

Independent and collaborative

Equity lens

Education

Bachelor's degree in Business Administration / Management / Public Administration or related field

Tools

Banner

Colleague

Jenzabar

Job description

Department: Academic Operation (Office of the Registrar, Curriculum Management & University Accreditation)

Job Summary: This recruitment will be used to fill one full-time (1.0 FTE), Program Technician 1: Compliance Coordinator position for the Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation) at Oregon State University (OSU).

Academic Operations (Office of the Registrar, Curriculum Management & University Accreditation) is a mission‑critical Oregon State University unit that supports student success from admission through graduation and beyond. We safeguard institutional integrity by managing academic records, enrollment and instructional services, accreditation, and academic policies. As a trusted institutional partner, we provide expertise, resources, and systems solutions for students, faculty, and staff while upholding regulatory and accreditation standards. We foster a welcoming, inclusive, and collaborative environment where all employees are valued for their contributions to student success.

The Compliance Coordinator in the Office of the Registrar reports to the Deputy University Registrar and serves on the Compliance Team. The position supports university compliance with the Family Educational Rights and Privacy Act (FERPA) and other federal, state, and institutional regulations, with a primary focus on student privacy. Serving as a key resource for faculty and staff, this role provides performs routine compliance procedures, operationalizes student privacy controls, and supports compliance‑related initiatives within the Registrar’s Office. Success requires adaptability, flexibility, and the ability to navigate a dynamic environment. The position collaborates extensively with stakeholders across the university to build strong partnerships, communicate compliance requirements, and provide research, analysis, and summaries of regulations that impact Oregon State University.

Key Responsibilities

• Serve as the university’s frontline resource for student privacy and FERPA compliance, providing guidance to faculty and staff on applicable laws, policies, and procedures.
• Manage student privacy incidents and records requests, including reviewing and documenting FERPA violations, coordinating responses to subpoenas and records requests, and supporting remediation efforts.
• Administer access to student data systems, processing access requests, managing user permissions, and recommending action on exceptions or complex requests.
• Support and monitor compliance programs and training, including student privacy education, data‑sharing practices, and compliance initiatives within the Office of the Registrar.
• Process and maintain compliance‑related student records and approvals, including petitions, academic conduct actions, deceased student records, and electronic communication plans.
• Conduct research and analysis of federal, state, and agency regulations, providing recommendations and updates to support office compliance efforts.
• Collaborate with stakeholders across the university to strengthen compliance practices, support cross‑functional initiatives, and contribute to special projects, commencement activities and other Academic Operations priorities.

Qualifications

Required Qualifications

• Three years of experience administering or coordinating parts or subsets of a project or program.
• A Bachelor's degree in Business Administration, Management, Public Administration, or field directly related to the position will substitute for two years of the required experience.
• Preference in hiring may be given in a special area specific to the position opening.
• Ability to analyze complex issues and situations through many lenses, including an equity lens; identify alternative solutions; forecast consequences and disparate impacts across populations; and recommend effective courses of action.
• Experience providing exceptional internal customer service, with the demonstrated ability to take appropriate actions when critical situations arise.
• Demonstrated ability to work both independently and collaboratively.
• Ability to produce work both accurately and efficiently.
• Effective written and verbal communication skills, including the ability to communicate with administrative management and academic constituencies.
• Ability to work within an environment where ambiguity and the ability to pivot quickly are commonplace.
• This position is designated as a critical or security‑sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq.

Preferred Qualifications

• Experience working professionally in higher education.
• Experience supporting or coordinating a student privacy compliance program.
• Experience coordinating or responding to audits or compliance surveys.
• Professional experience working in a student information system such as Banner, Colleague, or Jenzabar, etc.
• Experience providing compliance training to stakeholders.

Working Conditions and Schedule

General office working conditions and schedule, M-F, 8:00 am-5:00 pm

Salary Range

$24.99 - $38.15

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

Benefits

• Medical, Dental, Vision and Basic Life.
• OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
• Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at [phone].

Know Your Rights. Oregon Family Leave Act: Department of Labor Family and Medical Leave Act.

OSU Description

Treasurer Chief Budget Officer Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem‑solvers and change‑makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS

Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state‑of‑the‑art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.