PROGRAM TECHNICIAN

California Department of Social Services; Los Angeles (CA); On-site; USD 37,000 - 50,000; Full time

Job summary

The California Department of Social Services is seeking a Program Technician for the Los Angeles County Licensing Regional Office. This permanent, full-time role operates in-office under supervision to process licensing actions and maintain records, with an emphasis on accurate file handling and customer service.

Candidates may be bilingual Spanish; the department values diverse, equitable service and a commitment to protecting vulnerable Californians.

Qualifications

• Under close supervision of the Office Site Supervisor or Licensing Program Manager II, the Child Care Program Technician performs program specialist work involving licensing office operations.

Responsibilities

• Log and maintain facility files and office legal files.
• Process applications for licensure and update administrative actions.
• Act as receptionist for the regional licensing office.
• Screen and interview applicants; bilingual-Spanish preferred but not required.

Job description

Position Details

Job Code #: JC-533185

Position #(s): 800-863-9927-001

Working Title: Program Technician

Classification:: PROGRAM TECHNICIAN

$3,316.00 - $4,456.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Los Angeles County

Telework: In Office

Job Type:: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities.

The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective, collaborative regulatory enforcement system.

The core mission of the Child Care Program is to ensure the health and safety of children in care. The Child Care Program strives to provide preventive, protective, and quality services to children in care by ensuring that licensed facilities meet established health and safety standards through monitoring facilities, providing technical assistance, and establishing partnerships with providers, parents, and the child care community.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

Under close supervision of the Child Care El Segundo Office’s Office Site Supervisor or Licensing Program Manger II (also known as the Regional Manager), the Child Care Program Technician (PT) performs program specialist work involving the operation of a licensing Regional Office. The PT reviews and/or processes forms and files of a semi-technical nature associated with specialized departmental program. Duties include: logging and maintaining facility files, maintaining office legal files and inputs office legal/Administrative Action updates, processing applications for licensure, and acting as a receptionist.

Will consider English and bilingual-Spanish candidates. Bilingual-Spanish preferred but not required.

Applications will be screened and only the most qualified will be selected for interview.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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Special Requirements

This position is designated under the Conflict of Interest Code.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.