PROGRAM TECHNICIAN

California Department of Social Services; Los Angeles (CA); On-site; USD 40,000 - 53,000; Full time

Job summary

California Department of Social Services seeks a permanent, full-time Program Technician for the Monterey Park, CA licensing Regional Office. Under close supervision, the PT handles semitechnical forms and files for licensing operations and supports the Regional Manager.

The role requires a background check, SOQ submission, and a typing certificate. Applicants must be eligible to work in the United States; fingerprint clearance is required, with a standard STD 678 form and two-page SOQ as part

Qualifications

• Background investigation must be cleared prior to hire.
• Submit Statement of Qualifications (SOQ) with your application; SOQ is required and not substitutable.
• Provide unofficial transcripts if you are using education to meet minimum qualifications.
• Fingerprint clearance is required.
• Typing certificate to confirm minimum typing speed prior to hire.

Responsibilities

• Review and process semitechnical forms and files for the licensing Regional Office.
• Perform program specialist work under supervision of the Office Services Supervisor or Licensing Program Manager II.

Skills

Typing speed requirement

SOQ submission

Background check clearance

Job description

Position Details

Job Code #: JC-529071

Position #(s): 800-895-9927-001

Working Title: Program Technician

Classification:: PROGRAM TECHNICIAN

$3,316.00 - $4,456.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Los Angeles County

Telework: In Office

Job Type:: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

The MONTEREY PARK CHILDREN’S RESIDENTIAL REGIONAL OFFICE IS RECRUITING FOR A PERMANENT, FULL-TIME PROGRAM TECHNICIAN. POSITION IS LOCATED IN MONTEREY PARK, CA.

Under close supervision of the Office Services Supervisor or Licensing Program Manager II (also known as the Regional Manager), the Program Technician (PT) performs program specialist work involving the operation of a licensing Regional Office. The PT reviews and/or processes forms and files of a semitechnical nature associated with specialized departmental program.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

• Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.


• Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single spaced and in 12-point font. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position. A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Applications will be screened and only the most qualified will be selected for interview.


• Applications received without the SOQ addressing each of the stated areas will not be considered. Applications will be screened and only the most qualified will be selected for interview.


• Education Records - If you are using education to meet the minimum qualifications, you must include your unofficial transcripts for verification with your application. If selected, you may be required to provide official transcripts at the time of hire.


• Fingerprint Clearance - Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.


• Typing Certificate- The position requires the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the JOBS.ca.gov website.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Final Filing Date

9/8/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.