ANALYST I

California Department of Social Services; Sacramento (CA); Hybrid; USD 47,000 - 75,000; Full time

Job summary

The California Department of Social Services is seeking a Case Processing Analyst in Sacramento, CA. This permanent, full-time role requires handling background check applications, documenting details, and ensuring compliance with regulations.

You will work under supervision to manage a full caseload with precision and collaborative teamwork. Applicants should demonstrate strong writing and oral communication, plus the ability to adapt to evolving program requirements and use standard software

Qualifications

• Knowledge of background check processes and program requirements.
• Ability to adapt, evaluate, and be part of a changing organizational structure.
• Priority consideration for knowledge of CCLD licensing laws and LIS; use of MS Word/Excel.

Responsibilities

• Handle a full caseload and ensure tasks are completed accurately and on time.
• Ensure compliance with regulations and established timelines.
• Collaborate with team to process background checks efficiently.

Skills

Background check processes knowledge

Analytical skills

Communication skills

Organizational skills

Tools

LIS (Licensing Information System)

Microsoft Word

Microsoft Excel

Job description

Position Details

Job Code #: JC-528196 Position #(s): 800-811-5157-003 Working Title: Case Processing Analyst Classification:: ANALYST I $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type:: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. The mission of the Care Provider Management Branch (CPMB) is to ensure and promote the health and safety of each person in community care. Through the Guardian Management System, we serve, aid, and protect the most vulnerable persons associated to our agencies and registries by processing background checks that meet all State and Federal mandates in an equitable manner. CDSS Guiding Principles Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life. Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

The mission of the California Department of Social Services is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. Through the Guardian Management System, the Care Provider Management Branch (CPMB) serves, aids, and protects the most vulnerable persons associated to our agencies and registries by processing background checks that meet all State and Federal mandates in an equitable manner. CPMB is seeking a motivated individual with excellent written and oral communication skills and the ability to adapt, evaluate, and be part of a changing organizational structure. Under the direction of the Supervisor I, the Analyst I performs work requiring knowledge of background check processes and program requirements. The Analyst I applies analytical skills and program knowledge to efficiently manage and process background check applications. This position involves handling a full caseload, ensuring all tasks are completed accurately, in compliance with regulations, and within established timelines, while consistently delivering high-quality results. Applicants with knowledge of CCLD licensing laws, regulations and procedures, background check case management system, Licensing Information System (LIS), and the ability to use Microsoft Word, Excel, and other common software programs are highly desirable and will be given priority consideration. If you are a motivated, professional, and friendly person who enjoys assisting people in a collaborative environment, then this is the job for you. The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position. Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. The Statement of Qualifications (SOQ) serves as documentation of each candidate's ability to present information clearly and concisely in writing. Resumes and/or cover letters do not take the place of the SOQ. Application packets without an SOQ, or with an SOQ that does not follow the required format, will be regarded as incomplete and will not be reviewed for further consideration in the hiring process. The SOQ cannot be more than two pages total, using Arial, 12-point font size. Please answer the following prompts:

• Describe a time when you had to review a large amount of information, identify the key issue, and make a recommendation. What was your process, and what was the outcome?
• This position often requires employees to manage multiple priorities, deadlines, and a high volume of work. Describe how you would stay organized and ensure accuracy when several urgent tasks are assigned at once.

This position is designated under the Conflict of Interest Code. This position is subject to fingerprinting clearance by the Department of Justice. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Final Filing Date: 8/21/2026

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.