OFFICE TECHNICIAN (TYPING)

California Department of Social Services; California (MO); On-site; USD 43,000 - 54,000; Full time

Job summary

California Department of Social Services seeks an Office Technician (Typing) to perform clerical tasks, typing reports, and handling public calls in Santa Clara County. The role requires accurate data gathering for statistics, travel arrangements, and managing confidential personnel records in an in-office setting.

The position is permanent, full time, with a minimum salary listed as $3,829.00 and a maximum of $4,794.00 per pay period.

Qualifications

• Typing reports and correspondences as part of daily duties.
• Answering and screening telephone calls from the public.
• Must be able to gather information for statistics and travel arrangements.

Responsibilities

• Type reports and correspondences as part of clerical duties.
• Answer and screen public telephone calls and route inquiries.
• Make travel arrangements and prepare travel claims and summaries.
• Process confidential personnel transactions and maintain files.

Skills

Typing

Phone etiquette

Bilingual Spanish

Job description

Position Details

Job Code #: JC-528485

Position #(s): 800-876-1139-001

Working Title: Office Technician (Typing)

Classification: OFFICE TECHNICIAN (TYPING)

$3,829.00 - $4,794.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Santa Clara County

Telework: In Office

Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective, collaborative regulatory enforcement system.

The core mission of the Child Care Program is to ensure the health and safety of children in care. The Child Care Program strives to provide preventive, protective, and quality services to children in care by ensuring that licensed facilities meet established health and safety standards through monitoring facilities, providing technical assistance, and establishing partnerships with providers, parents, and the child care community.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

Under supervision of the San Jose Child Care Office’s Regional Manager or designee– The Office Technician (OT) (Typing) provides all clerical support to include: typing reports and correspondences, answering and screening telephone calls from the public, and gathering information for statistics.

The OT(T) makes travel arrangements, prepares travel claims and monthly travel summary reports.

The OT(T) processes highly confidential personnel transactions, maintains personnel files and attendance records, completes attendance reports, and employee benefit forms.

The OT(T) prepares office statistical reports including monthly workload volume, personnel and other monthly summary reports, completes billing and record keeping functions for the civil penalty system, has knowledge of office equipment, and arranges for repair/maintenance of equipment as needed.

The OT(T) orders office supplies and maintains contact with department personnel, outside agencies and general public. Must be able to assist with the workload demands of the office. The OT(T) may also provide lead clerical support to a limited number of clerical staff.

Bilingual Spanish Is Preferred But Not Required. Applications will be screened and only the most qualified will be selected for interview.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey.

You will find additional information about the job in the Duty Statement.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.