Program Support Specialist Intern

NexTech Solutions LLC; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

NexTech Solutions LLC is seeking a Program Support Specialist Intern to assist daily operations across logistics, procurement, facilities, and basic technical support. This paid internship offers hands-on exposure in coordinating programs and resolving operational issues in a fast-paced environment.

You will learn about supply chain coordination, facilities management, IT onboarding, and how program leadership scales operations, while receiving mentorship from senior staff.

Qualifications

• High School Diploma or equivalent required.
• Proficient with Microsoft Office, email, and collaboration tools (Teams/Slack/Zoom).
• Ability to work independently and in a team.
• Willingness to learn new tools and procedures.
• Strong troubleshooting skills.
• English reading/writing/speaking required.

Responsibilities

• Coordinate logistics, shipments, and documentation.
• Support procurement activities and vendor communications.
• Maintain records of orders, deliveries, and assets.
• Assist with facilities workflows and office setup.
• Provide first-level technical support and onboarding assistance.

Skills

Office tools

Independent and team work

Willingness to learn

Troubleshooting skills

English proficiency

Education

High School Diploma

Job description

Duration: up to a 6 month assignment

Must Have The Following In Order To Apply

• High School Diploma or equivalent
• Familiarity with office tools and systems, such as Microsoft Office Suite, email, and collaboration platforms (e.g., Teams, Slack, Zoom, or similar)
• Ability to work effectively both independently and as part of a collaborative team
• Willingness and curiosity to learn new tools, systems, or procedures as needed
• Troubleshooting skills
• Must speak, read and write English due to the nature of the job

Required Screenings

Background Checks; Credit Checks; Drug Free Workplace.

Job Description

This is a paid internship. The Program Support Specialist Intern plays a role in ensuring daily operations across logistics, procurement, facilities, office coordination, and basic technical support. This position is ideal for a hands-on, detail-oriented individual who enjoys solving problems, staying organized, and supporting program success through coordination and assistance.

The Intern will gain practical exposure to program operations, supply chain coordination, facilities management, and foundational technical support while working with program leadership in a fast-paced professional environment.

Responsibilities (Principal Duties And Accountabilities)

• Logistics and Coordination
• Manage incoming and outgoing shipments, ensuring accurate tracking, labeling, and documentation.
• Coordinate with vendors, suppliers, and delivery services to track orders and resolve delays or discrepancies.
• Support procurement activities by researching vendors, comparing quotes, and assisting with purchase requests.
• Maintain organized records of orders, deliveries, and asset assignments.

Facilities and Office Operations

• Conduct routine walkthroughs of office spaces, meeting rooms, and common areas to ensure readiness and functionality.
• Coordinate Visit Access Requests (VARs) and badge requests to enable access to workspaces for customers and program staff alike
• Coordinate with building management or external contractors regarding maintenance, repairs, or access needs.
• Monitor office supply levels and proactively restock to prevent operational interruptions.
• Assist with office setup or reconfiguration as business needs evolve.

Technical Support

• Assist with onboarding support, including setup of workstations (laptops, monitors, docking stations, and peripherals).
• Provide first-level troubleshooting for common hardware and software issues such as printers, Wi-Fi connectivity, and collaboration tools (e.g., Teams, Slack, Zoom).
• Maintain accurate inventory records for IT assets, peripherals, and software licenses.
• Escalate technical issues to IT or Program staff when appropriate, providing clear documentation of observed issues and actions taken.
• Other tasks as assigned.

What You Will Gain

• Hands-on experience supporting technical and operational environments.
• Exposure to supply chain logistics, asset management, and facilities coordination.
• Direct mentorship from Program Management and senior technical staff.
• An understanding of how operational, technical, and administrative functions support business growth.

Work Environment

Will be discussed with applicant.