Program Support Specialist Beverly

Pathways for Children, Inc.; Beverly (MA); On-site; USD 32,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan (401k)

Paid time off

Job summary

Pathways for Children, Inc. in Beverly, MA is seeking a Program Support Specialist to assist in running a welcoming, organized program. You will greet families, screen calls, manage messages, support dining and classroom transitions, and help with admissions and records.

The role emphasizes teamwork, confidentiality, and the ability to work across administrative and program tasks. Requires a high school diploma with related experience; bilingual candidates are encouraged.

Qualifications

• High school diploma or equivalent with two years' related experience.
• Experience with ChildPlus preferred, or willingness to learn.
• Maintain confidentiality and work well independently or as part of a team.
• Proficient in Microsoft Office (Word/Outlook) and data entry.

Responsibilities

• Welcome families, greet the public and screen calls, and leave detailed messages.
• Ensure security functions for visitors entering the building.
• Assist with ordering for the center and maintain calendars.
• Receive and manage supplies and packages; support kitchen and drills.
• Provide admissions support and help with program operations.

Skills

Front desk operations

Team player

Customer service

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

At Pathways we nurture young children and support families impacted by economic and social inequity through programs that educate, enrich, empower and motivate. Do you want to feel like you have accomplished something wonderful at the end of the day? Do you want to make a difference in the lives of young children and their families? We are looking to hire a Program Support Specialist in Beverly to further our mission. The ideal candidate has experience with front desk operations and is an organized team player. We value collaboration and appreciate open dialogue in each program and within our corporate office and embrace the core values - respect, trust, collaboration, and opportunity. We work hard to provide a safe and respectful environment for our employees, children and families

Job Summary:

To assist in developing an efficiently run operation of the Pathways for Children programs by facilitating, planning, and completing tasks that support the staff, the building, and the food service department. families, greet public and screen calls, taking appropriate and detailed messages. Ensure security functions of visitors entering building. Support with administrative tasks, transition times (bus drop off/pick up and dismissal times), kitchen support and brief classroom coverage. Provide excellent customer service to families and guests.

30 Hours per week

Location: Beverly, MA

Rate: $20.00-S20.50 per hour

Program runs September-June with a scheduled reduction in force

What Will I Do?

• Welcome families, greet public and screen calls, taking appropriate and detailed messages. Ensure security functions of visitor's entering building
• Manages unexcused student absences
• Assist with ordering for the center
• Maintain all necessary calendars (Out of Office, Sign In and Out)
• Receive and manage all supplies and packages
• Support in drills and emergency situations
• Provide support in the kitchen for coverage and as necessary
• Other duties as assigned to assist with admissions and to support the program

Required Education and Experience:

High school diploma or equivalent with two years' related experience.

Experience with ChildPlus preferred, or willingness to learn.

Maintain confidentially, be able to work independently, and as part of a team.

Proficient in Microsoft Office including Word and Outlook and be able to update family files and emergency contact forms and complete data entry as required

Preferred:

Associates degree, with two years related experience

Bi-Lingual candidates encouraged to apply

Other Requirements:

• Successfully complete a pre-employment physical or provide proof of physical exam within one year of hiring date
• Pass CORI, SORI, DCF, and fingerprint clearance

What Do We Offer?

Internal growth! We often hire from within to help our employees reach their greatest potential

Quality supervision and personal/professional growth opportunities

Heath and Dental Insurances, Life and Long Term Disability Insurances

Retirement Plans such as 401 (K) and ROTH

Earned Time Off (sick, personal, and vacation time)

Pathways for Children provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.