Program Support Specialist - AEL Leadership (Grant-funded)

Collin College; Plano (TX); On-site; USD 40,000 - 49,000; Full time

Job summary

Collin College in Plano, TX is seeking an Administrative Support professional to assist the executive director and Adult Education and Literacy (AEL) leadership.

The role covers calendar management, scheduling, communications, records, logistics and customer-service tasks, with backup support for enrollment and operations within approved procedures. This position is 100% grant-funded and contingent on grant funding availability.

Qualifications

• Knowledge of administrative office practices, records management, confidentiality.
• Skills in organization, written communication, scheduling and project tracking.
• Ability to manage competing deadlines and multiple stakeholders.

Responsibilities

• Provide administrative support to AEL leadership, including scheduling, meetings, agendas and correspondence.
• Maintain calendars, files, templates, rosters and project trackers.
• Provide logistical support for orientations, testing, classes and partner events.
• Prepare and track purchasing, travel, vendor and related documentation.
• Support onboarding, routine communications, and HR-directed processes.

Skills

Admin support

Calendar management

Customer service

Project tracking

Education

Associate degree

Job description

Primary Location: 2800 E. Spring Creek Parkway, Plano, Texas, 75074

Job Summary

Provide project, calendar, communications, records, logistics, and customer-service support to the executive director and Adult Education and Literacy (AEL) leadership. Coordinate executive assignments and provides backup operational and enrollment support within established procedures and delegated authority.

**This position is 100% grant-funded. Continuation of this position is dependent upon the availability of grant funding.**

Required Qualifications

Essential Duties and Responsibilities

• Provide administrative support to assigned AEL leadership or functional areas, including scheduling, meetings, agendas, correspondence, presentations, document preparation and follow-up.
• Maintain organized calendars, files, forms, templates, rosters, shared resources, action logs, project trackers and other administrative documentation.
• Provide logistical support for orientations, testing, classes, professional development, outreach, partner events, meetings, facilities needs and special initiatives.
• Prepare and track purchasing, procurement, invoice, travel, vendor and related documentation through established College processes without approving expenditures.
• Support staff onboarding administration, scheduling, collection of required documentation and routine communications under supervisor and HR direction.
• Compile routine program information and prepare basic spreadsheets, summaries, presentation materials, reports and supporting documentation from approved source information.
• Organize monitoring, grant, partnership and review documentation supplied by responsible staff; maintain accurate versions and secure records.
• Provide general information, customer-service, phone/front-desk and referral support to students, faculty, staff and partners; route substantive questions and decisions appropriately.
• Provide flexible surge support during peak enrollment, reporting, monitoring, orientation, event and project periods according to established priorities.
• Protect confidential information, follow College and grant procedures, record all hours worked and obtain authorization for work beyond the assigned schedule.
• Supplemental Functions Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills, and Abilities

• Knowledge of administrative office practices, records management, customer service, scheduling, basic purchasing/travel documentation and confidentiality.
• Skills in organization, written communication, spreadsheets, document preparation, customer service, scheduling and project tracking.
• Ability to manage competing deadlines, support multiple stakeholders, maintain accurate records and work within established authority.

Physical Demands, Working Conditions and Physical Effort

• Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time.
• Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching.
• Relatively free from unpleasant environmental conditions or hazards.
• Office environment.
• Little physical effort required.

Requirements

Associate degree from an accredited institution and two (2) years of related experience OR equivalent combination of education and experience. Preferred Administrative, program-support, student-services, higher-education, or workforce experience.

Equivalency Language

An additional two (2) years of directly related work experience may be substituted for the education requirement.

**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation

Compensation Type: Salary Employment Type: Full time

• Hiring Minimum $40,310.00
• Hiring Maximum $49,157.00

Compensation is determined based on experience.

Application submission deadline is 12am of the date listed. 10/22/2026

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Dear Job Seekers, Thank you for your interest in a position at Collin College! Accolades Independent surveys of Collin College’s employees show it is an amazing place to work. Collin College has been named one of the “Great Colleges to Work For” by the Great Colleges Program. Collin College has also been recognized as one of the DFW Metroplex’s “Best and Brightest Companies to Work For.”

Culture

Should you choose to start your journey with us, you will find yourself immersed in a culture of innovation and growth. Initiatives tied to the college’s master and strategic plans challenge our employees to grow professionally while still feeling supported with training and collaboration.

Benefits

Benefits We invite you to explore our competitive benefits today. Grow your career at Collin College today!

Collin College is an equal opportunity/affirmative action employer.

For more information or assistance, contact Human Resources at [phone] or send an email.