Program Support & Data Entry Coordinator

Connecticut-Community-Care; Watertown (CT); On-site; USD 38,000 - 50,000; Full time

Job summary

Connecticut Community Care seeks an Administrative Assistant to support general office operations and maintain client records. You will answer phones, process state paperwork, and help with daily mail, scanning, and filing to ensure smooth operations.

The ideal candidate has at least two years of office experience, excellent written and verbal communication, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• Minimum of two years of experience in an office environment performing similar tasks.
• Excellent written and verbal communication skills.
• Strong organizational skills with an emphasis on attention to detail.
• Familiarity with general office procedures and equipment (filing, scanning, faxing).
• Data entry experience required.
• Experience with Microsoft Office required.
• Proficiency with Microsoft Excel a plus.
• Ability to be flexible and shift priorities as needed.
• Ability to multitask in a fast-paced environment.
• Understands the need for discretion and maintaining confidentiality.

Responsibilities

• Maintains active and inactive client records, including scanning, uploading, filing, splitting and/or archiving electronic and paper records.
• Answers, screens and forwards incoming phone calls. Promptly directs emergency calls to the appropriate party.
• Utilizes Ascend to maintain daily contact with the State of Connecticut through memos and additional communications, ensuring timely processing and data entry of state paperwork.
• Prepares, maintains and updates assessment packets, forms and communications as required by the State of Connecticut.
• Performs general office functions which may include sorting and distributing office mail, faxing, photocopying and scanning documentation to ensure smooth day to day office operations.
• Processes monthly and quarterly reports generated by the State of Connecticut and Connecticut Community Care case management portal (CONNEXUS).
• Provides intermittent telephone coverage, triages calls and forwards to the appropriate party as needed.
• May distribute backup computers and charging equipment as needed by regional office staff.
• May arrange for outside translation services for Care Managers and consumers.

Skills

Written and verbal communication

Organizational skills

Attention to detail

Discretion and confidentiality

Multitasking

Data entry

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Excel

Job description

Connecticut Community Care seeks an Administrative Assistant to support general office operations and maintain client records. You will answer phones, process state paperwork, and help with daily mail, scanning, and filing to ensure smooth operations.

The ideal candidate has at least two years of office experience, excellent written and verbal communication, strong organizational skills, and proficiency with Microsoft Office.