Program Support & Compliance Specialist

C2 GPS - Workforce Solutions Golden Crescent; Victoria (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match up to

Job summary

C2 Global Professional Services, LLC is seeking a Program Support Specialist to assist the workforce center staff and provide technical support for workforce customers in the Child Care Department. The role emphasizes accuracy, customer service, and collaboration with management and staff.

The position requires a High School Diploma or GED, a valid driver’s license, and the ability to communicate effectively in English and Spanish.

Qualifications

• Requires high school diploma or GED and valid driver's license.
• One year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Reviews and examines compliance reports to ensure alignment with program requirements.
• Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file.
• Participates in customer hearings and submits relevant documentation to appropriate parties.
• Seeks out new ways to improve workforce services to meet labor market needs.
• Performs other related duties as assigned.

Skills

Workforce development

Word processing

Spreadsheets

Customer service

Problem solving

Communication skills

Relationship building

Strategic thinking

Education

High School Diploma or GED

Driver’s license

Bilingual English/Spanish

Tools

Microsoft Office

Job description

C2 Global Professional Services, LLC is seeking a Program Support Specialist to assist the workforce center staff and provide technical support for workforce customers in the Child Care Department. The role emphasizes accuracy, customer service, and collaboration with management and staff.

The position requires a High School Diploma or GED, a valid driver’s license, and the ability to communicate effectively in English and Spanish.