Program Support Clerk - Timekeeping & Admin

U.S. Department of Veterans Affairs; Jefferson Barracks (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Program Support Clerk for the Environmental Management Service (EMS) at the St. Louis VA Health Care System in Jefferson Barracks, MO.

The role provides clerical and timekeeping support within EMS, handling calls, visitors, and policy guidance. Responsibilities include timekeeping for EMS, reporting attendance and overtime, processing patient effects, and coordinating with multiple departments on safety and compliance.

Qualifications

• Typing proficiency at least 40 words per minute.
• One year of specialized experience equivalent to GS-04 in Federal service with clerical duties.
• Alternative: four years of education above high school in an accredited institution.
• Combination of education and experience may satisfy the requirements.

Responsibilities

• Manages time and leave in VA timekeeping system as primary timekeeper for EMS.
• Keeps information up to date per guidelines, procedures, and policies.
• Provides current leave policies and assists in decision making.
• Tracks and reports daily attendance, overtime, FMLA usage, and unscheduled hours.
• Loads, posts, examines, computes, and balances hours on records and reports.
• Provides general clerical and public contact support (phone, visitors, information).
• Receives and screens calls, takes concise messages, answers policy questions.
• Operates the Patient Effects Program (PEP) per medical center policy.
• Receives and stores patient effects for patients with storage needs.
• Tracks Environment of Care abatement activities for safety compliance.
• Issues and records uniforms, obtains signatures, tracks items issued/returned.
• Manages employee clearance process and PIV badge sponsorship.
• Inputs and tracks work orders and maintenance requests; maintains logs.
• Performs other duties as assigned.

Skills

Typing 40 wpm

Timekeeping

Clerical support

Phone and visitor assistance

Education

4 years of post-high school education

Tools

Office software

Office equipment

Job description

U.S. Department of Veterans Affairs is seeking a Program Support Clerk for the Environmental Management Service (EMS) at the St. Louis VA Health Care System in Jefferson Barracks, MO.

The role provides clerical and timekeeping support within EMS, handling calls, visitors, and policy guidance. Responsibilities include timekeeping for EMS, reporting attendance and overtime, processing patient effects, and coordinating with multiple departments on safety and compliance.