Program Support Clerk - Nursing

El Paso Community College; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

El Paso Community College seeks a general clerical support person to handle customer service, basic administrative tasks, data entry, and reporting of confidential clearance records to ensure clinical compliance. This is an on-campus, in-person role.

You will perform word processing, develop reports, input data, maintain confidential files, greet visitors, answer phones, and provide information to students and the public. The position also assists with supplies and inventory.

Qualifications

• 1 year of college and 1 year of related experience or equivalent education.
• Transcript reflecting required education must be submitted.
• Experience providing effective customer service.
• Effective telephone etiquette skills.
• Proficient computer skills to include internet navigation, Microsoft Word, Excel, and PowerPoint.
• Ability to use a personal computer, fax, telephone, copier, and other equipment.

Responsibilities

• Provide general clerical support on campus and assist with data entry.
• Greet visitors, answer phones, route calls, and provide information to students.
• Maintain confidential clinical clearance files and prepare data.
• Order supplies and monitor inventory levels.
• Perform other duties as assigned.

Skills

Customer service

Telephone etiquette

MS Word, Excel, PowerPoint

Office equipment operation

Education

One year of college

Equivalent combination of education and experience

Tools

Office equipment

Job description

Provide general clerical support including excellent customer service, simple administrative tasks, word processing, and tracking and reporting of confidential clearance records to ensure compliance with clinical requirements. In-person work on campus is an essential function of this position.

Perform word processing activities, including development and proofing of reports and correspondence. Compile and verify data or documentation.

Establish and maintain confidential clinical clearance files, prepare and input data into computer systems.

Serve as receptionist, answer phones, take messages, route calls and follow-up on calls. Provide information services to students and general public.

Assist in the ordering of supplies and monitoring inventory levels.

Perform other duties as assigned.

Required Qualifications:

• 1. One (1) year of college and one (1) year of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
• 2. Experience providing effective customer service.
• 3. Effective telephone etiquette skills.
• 4. Proficient computer skills to include internet navigation, Microsoft Word, Excel, and PowerPoint.
• 5. Ability to use a personal computer, fax, telephone, copier, and other equipment associated with an office environment.

Special Conditions:

• 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.