Technician - Compliance

South Texas College; McAllen (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

South Texas College is seeking a Compliance Technician to provide administrative support to the Dean of the Center for Advanced Training and Apprenticeships. You will monitor state-funded program compliance, assist with reporting, and reconcile data across student registries and third-party accounts.

The role requires attention to detail, strong communication, and the ability to work evenings or weekends as needed to meet deadlines and support audits. Bilingual ability is a plus.

Qualifications

• Associate's Degree or 60 college hours completed.
• At least 1 year of related work experience required.
• Excellent oral, written, and interpersonal communication skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Provides administrative support to the Dean – Center for Advanced Training and Apprenticeships.
• Facilitates communications and follows up on administrative matters.
• Interacts with students, staff and the public in a positive manner and answers questions.
• Processes administrative and clerical tasks for the Dean.
• Assists with compiling, typing, and tracking reports.
• Coordinates projects and reports with other departments.
• Handles inquiries and routes them to appropriate staff.
• Maintains compliance with state-funded courses and prepares quarterly reports.

Skills

Communication skills

MS Office

Banner

Problem solving

Bilingual English/Spanish

Time management

Team player

Education

Associate's Degree

60 earned college hours

Tools

Banner

Job description

Department: Center for Advanced Training and Apprenticeships

General Statement of Job

The Compliance Technician provides administrative support to the Dean by performing compliance, reporting, and reconciliation support for state‑funded programs. Monitors contractual agreements, student eligibility, and financial data to ensure adherence to institutional and regulatory requirements. Tracks MOUs and Notice of Employment (NOE) activity. Verifies student registry and payment data by census and reconciles student and third‑party accounts. Prepares required quarterly Coordinating Board and monthly Key Performance Indicator reports. Supports payroll distribution and overtime processing. Assists with interdepartmental initiatives to maintain accurate records, support audits, and ensure ongoing program compliance.

Specific Duties and Responsibilities

Essential Functions:

• Provides administrative support and assistance to the Dean - Center for Advanced Training and Apprenticeships.


• Facilitates communications, plans and follows-up on administrative matters.


• Interacts with and provides customer service to students, staff and the public in a positive manner and answers questions regarding department matters.


• Processes administrative and clerical affairs of the Dean - Center for Advanced Training and Apprenticeships.


• Assists with compiling, typing and tracking reports, as directed.


• Coordinates projects/reports with other departments and divisions.


• Manages and/or monitors multiple projects and coordinated tasks, with some weekend and evening work required to meet strict deadlines.


• Handles inquiries and exercises sound judgment in referral of inquiries to appropriate staff.


• Seeks to solve problems, address concerns, and plans ahead with great attention given to customer service, project quality, and exact detail.


• Assists with interdepartmental projects, as assigned.


• Verifies students' registry and payment by census.


• Ensures compliance of all the state-funded courses.


• Prepares and certifies quarterly Coordinating Board reports.


• Reconciles third-party contracts and agreements and prepares for billing.


• Reconciles accounts of students taking online courses.


• Prepares monthly Key Performance Indicator reports.


• Assists with Payroll Distribution Reports, as needed.


• Performs other duties as assigned.

Required Education and Experience

• To qualify, one of the following must be met:
  
  
  
  • Associate's Degree
  
  
  • A minimum of 60 earned college hours.
  
  
  
  


• At least one (1) year of work experience in a related work setting required.

Required Knowledge, Skills and Abilities

• Excellent oral, written, and interpersonal communication skills.


• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.


• Knowledge of enterprise systems; e.g. Banner.


• Good critical-thinking and problem-solving skills.


• Bilingual, English/Spanish, preferred.


• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.


• Ability to work independently as well as a team player within department and with others.


• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.


• Demonstrated commitment to achieving the vision and mission of South Texas College.


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


• Ability to write routine reports and correspondence.


• Ability to speak effectively before groups of students, customers or employees of organization.


• Ability to apply practical understanding to carry out instructions furnished in written, oral, or diagram form.


• Ability to deal with problems involving several concrete variables in standardized and non-standardized situations.

Checks, Certificates, Licenses, and Registrations

• All applicants are subject to a criminal background check under South Texas College policy.


• Security Sensitive position: In addition, subject to federal background check.


• Must have a valid Texas driver's license and proof of liability insurance.

Physical Requirements

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.


• Bending the body downward and forward by bending leg and spine.


• Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.


• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.


• Applying pressure to an object with the fingers and palm.


• Perceiving the nature of sounds at normal speaking levels with or without correction.


• Ability to receive detailed information through oral communication, and to make the discrimination in sound.


• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.


• Ability to make rational decisions through sound logic and deductive processes.


• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.


• Standing particularly for sustained periods of time.


• Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.


• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.


• Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.