Program Support Assistant (OA)

Veterans Health Administration; McClellan Place (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Veterans Health Administration in California seeks a Program Support Assistant for the Home-Based Primary Care (HBPC) program. This role provides administrative and technical support to the Program Director and HBPC team, and serves as an information system operator.

The position requires typing 40 words per minute and experience with office software for word processing, spreadsheets, email, calendars, databases and graphics.

Qualifications

• Experience providing administrative support and handling data and documents.
• Ability to establish, update and maintain office files and records.
• Proficiency with word processing, spreadsheets, email, calendar, database and/or graphics.

Responsibilities

• Provide administrative support to the Program Director and HBPC team.
• Collect, compile and track data and information.
• Process documents and reports and maintain office files and records.
• Answer telephones, refer visitors, and provide information.

Skills

Administrative support

Data entry

Telephone support

Office automation

Typing 40 wpm

Record keeping

Tools

Word processing

Spreadsheets

Email

Desktop publishing

Calendar

Database

Graphics

Job description

This position serves as the Program Support Assistant to the Program Director, Home-Based Primary Care (HBPC). Provides administrative technical support to the Program Director and team members in HBPC and serves as an information system operator.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Typing Requirement: Must be able to type 40 words per minute. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.