Program Support Assistant (OA)

US-Department-of-Veterans-Affair; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Thomas E. Creek Veterans Health System, is seeking an administrative support specialist to assist the Geriatric and Extended Care Services.

The role involves handling a variety of clerical tasks and coordinating with a diverse group of professionals, including network/VISN staff and national administrators. Qualified applicants will demonstrate strong written and oral communication skills, familiarity with medical terminology, and proficiency in standard

Qualifications

• Oral and written communication skills.
• Knowledge of medical terminology.
• Skill in computer operations and standard office programs.
• Ability to compile and summarize information and data.
• Interpret and apply written instructions and policy memos.
• Interact with people of varied backgrounds.
• Data transmission for monthly reporting.

Responsibilities

• Provide administrative support to programs within the Geriatric and Extended Care Services.
• Collaborate with diverse professionals, network/VISN, and national administrative staff.

Skills

Oral communication

Written communication

Medical terminology

Office software

Data summarization

Policy interpretation

Interpersonal skills

Job description

This position is located within the Geriatric and Extended Care Services at the Thomas E. Creek Veteran Health System. The position provides administrative support to the programs and requires working with an diverse group of professionals, network/VISN, and national administrative staff. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: oral and written communication skills, knowledge of some medical/psychiatric terminology, skill and knowledge in computer operations including all standard office programs, ability to compile and summarize information and data, identify inaccuracies or anomalies, ability to interpret and apply written instructions, guidelines and policy memorandums, ability to interact and relate to people of varied educational and professional backgrounds, and data transmission for monthly reporting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.