Program Support Assistant (OA)

U.S. Department of Veterans Affairs

Eglin Air Force Base (FL)

A distancia

USD 41.000 - 66.000

Jornada completa

Hace 2 días

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Descripción de la vacante

U.S. Department of Veterans Affairs' Gulf Coast Veterans Health Care System seeks a Program Support Assistant (OA) to support the Associate Director of Outpatient Operations. You will perform clerical, administrative and technical duties to advance ADOO services.

The role requires developing SOPs, logging and reviewing correspondence, and preparing reports while coordinating with staff on personnel management matters. Telework may be authorized; standard hours are Monday–Friday, 8:00 AM–4:30 PM.

Formación

Clerical and administrative duties supporting ADOO services.
Develops internal administrative standard operating procedures.
Prepares and reviews administrative data and reports.
Mon-Fri, 8:00 AM–4:30 PM; telework may be authorized.

Responsabilidades

Performs clerical, administrative and technical duties.
Assists in developing SOPs.
Maintains control of correspondence and follow-up actions.
Coordinates with staff on personnel management matters.
Compiles and prepares statistical and narrative reports.

Descripción del empleo

Department: Department of Veterans Affairs

This position is within the Associate Director of Outpatient Operations (ADOO) programs and services at the Gulf Coast Veterans Health Care System, performing a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of ADOO services.

Key Responsibilities

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Performs a variety of clerical, administrative and technical duties. Assists in the development of internal administrative standard operating procedures. Assists in resolving administrative problems.

Receives and logs outgoing correspondence reviewing for accuracy. Develops methods for automating administrative data collection. Identifies and recommends performance indicators/goals (i,e, performance awards, leave, equal employment opportunities, etc). Identifies issues and communicates with leadership its effect. Maintains control of action correspondence, communicating follow up actions. Coordinates with staff on personnel management matters .

Formulates and recommends changes in administrative policies/procedures. Compiles and prepares a wide variety of continuing or one-time special statistical and narrative reports. Maintains a continual accumulation of all types of data for reports. Work Schedule: Monday through Friday, Full-Time - 8:00AM-4:30PM - tour of duty subject to change based upon facility needs. Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/PD03591A, PD03592A, and PD03593A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Requirements & Education

There is no educational substitution GS-6 and GS-7 grade levels For the GS-05 grade level a transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40736 – $65599/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.