Voluntary Services Assistant

US-Department-of-Veterans-Affair; Shreveport (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

The Voluntary Services Assistant at the VA Center for Development and Civic Engagement (CDCE/ VSA) provides program management and operational support for the CDCE/Voluntary Service office, including records, donations, and data reporting. The role interfaces with the VA and its administrations, with a primary focus on VHA.

Applicants must meet all requirements by the closing date and submit SF-50 documentation to verify time-in-grade eligibility for a GS-6 position.

Qualifications

• Specialized experience: 1 year of GS-5 level work in the Federal Service.
• Time-in-grade requirements apply; SF-50 documentation must be submitted.
• Experience with donations management, records, and data reporting.
• Strong interpersonal communication skills to foster effective working relationships.

Responsibilities

• Orders and maintains necessary level of forms and office supplies.
• Maintains office records and files.
• Compiles data for reporting purposes.

Skills

Interpersonal communication

Tools

computerized database

Job description

The Voluntary Services Assistant serves as the Center for Development and Civic Engagement (CDCE)/VSA of the facility's CDCE/Voluntary Service office. Due to the cross-cutting nature of this office, the incumbent shows a general understanding of the federal government, VA, and each of its Administrations, with a primary focus on VHA. The incumbent is responsible for providing CDCE/Voluntary Service program management and overall program operations support.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.11/02/2026

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Voluntary Services Assistant - CDCE/Voluntary Service Assistant position, and that is typically in or related to the work of the position to be filled. Qualifying specialized experience includes orders and maintains necessary level of needed forms and office supplies; maintenance of office records and files; Compiles data for reporting purposes; experience inputting data into a computerized database; experience recording and managing physical items such as donation; and utilizing interpersonal communication skills which foster effective working relationships.

You will be rated on the following Competencies for this position:

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religions, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.