Program Supervisor & Team Lead, Blended Case Management

Merakey; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

DailyPay

EAP

Job summary

Merakey seeks a Program Supervisor - Blended Case Manager in North Philadelphia, PA. The role oversees program operations, provides staff supervision, and ensures high-quality service delivery. The position may include managing a small caseload and leading teams to achieve positive outcomes.

Pay is $29.00 per hour, with a Monday–Friday schedule from 9:00 am to 4:30 pm. The supervisor reports to the Program Director or Senior Director and drives continuous program improvement within Merakey’s

Qualifications

• The ideal candidate will have 1 year of experience as a BCM Supervisor.
• Valid Driver's License with a clean driving record and reliable transportation.

Responsibilities

• Supervise, coach, and support program staff (4-7 direct reports).
• Assign workloads and responsibilities based on program needs and staff strengths.
• Conduct regular staff check-ins and provide performance feedback; support ongoing training initiatives.
• Ensure safety and well-being of individuals served by enforcing policies and best practices.
• Respond to incidents and crises following established protocols.
• Monitor activities to ensure compliance with standards and goals.
• Coordinate daily operations and communicate between staff, participants, families, and departments.
• Serve as a resource for problem-solving, collaboration, and program improvement.
• Maintain accurate documentation and reports.

Skills

Staff supervision

Leadership

Coaching

Workload management

Performance feedback

Staff training

Safety oversight

Crisis management

Compliance

Operations coordination

Documentation

Communication

Job description

Merakey seeks a Program Supervisor - Blended Case Manager in North Philadelphia, PA. The role oversees program operations, provides staff supervision, and ensures high-quality service delivery. The position may include managing a small caseload and leading teams to achieve positive outcomes.

Pay is $29.00 per hour, with a Monday–Friday schedule from 9:00 am to 4:30 pm. The supervisor reports to the Program Director or Senior Director and drives continuous program improvement within Merakey’s