Program Supervisor, Big Brothers Big Sisters

Center for Human Development (CHD); Amherst (MA); On-site; USD 45,000 - 47,000; Full time

Job summary

Center for Human Development (CHD) is seeking a Program Supervisor for Big Brothers Big Sisters of Hampshire County. The role oversees the case management team, mentor recruitment, and compliance with program quality standards while maintaining a caseload of one-to-one matches.

The position collaborates with the Program Director on grant writing and reporting, marketing and communications, and other activities to support the program and agency.

Qualifications

• Bachelor’s Degree, Master’s degree preferred.
• Experience with adolescents, children, and families.
• Commitment to social justice and welfare of children.
• Personal vehicle available for employment use.
• Background record screening and driving record check required.

Responsibilities

• Oversee the case management team and mentor recruitment.
• Ensure compliance with program quality standards and maintain caseloads.
• Collaborate with the Program Director on grant writing and reporting.
• Support marketing and communications for the program and agency.
• Engage with a culturally diverse Hampshire County community and promote inclusion.

Skills

Experience with youth and families

Commitment to social justice

Commitment to welfare of children

Personal vehicle available

Background & driving record checks

Education

Bachelor’s Degree

Master’s degree preferred

Job description

Big Brothers Big Sisters of Hampshire County, a program of CHD, is seeking a Program Supervisor. Since 1975, CHD's Big Brothers Big Sisters of Hampshire County has been providing one-to-one mentoring relationships to local children in need of positive adult influence and friendship. You will be contributing to our continued efforts to fulfill a vision for all young people to have opportunities to succeed. CHD’s Big Brothers Big Sisters of Hampshire County is a program of CHD and an affiliate of Big Brothers Big Sisters of America.

Your Role As Program Supervisor

The Program Supervisor oversees the case management team, mentor recruitment, and compliances with program quality standards, and maintains a caseload of one-to-one matches. This position also includes collaborating with the Program Director on grant writing and reporting, marketing and communications, and other activities to support the overall program and agency as needed. The Program Supervisor works within the team model, establishing open communication, support, and accountability among co-workers. The candidate must have a strong commitment to working with and embracing the culturally diverse population of Hampshire County, and knowledge of the local community is a strong plus. BBBS offers ongoing opportunities for professional development, and is deeply committed to justice, diversity, equity and inclusion in our workplace, mentoring programs and community.

Minimum Qualifications

• Bachelor’s Degree, Master’s degree preferred
• Prior experience working with adolescents, children, and families
• Demonstrated commitment to social justice
• Demonstrated commitment to welfare of children
• Personal vehicle available for employment use
• All candidates must complete and pass background record screening process, and driving record check

Success Factors

• High energy, self-motivated, flexible, articulate
• Open and direct interpersonal style, works well as team member
• Displays sound judgement, patience, caring, and compassion
• Perform well under stress or crisis
• Organized and efficient
• Critical and creative thinker
• Sense of humor

Schedule And Compensation

This is a full-time, Monday–Friday with some weekends and evenings. This position is fully on-site based in Hadley, MA offering full benefits and a starting salary range of $45,000-$47,000 depending on experience and qualifications.

At Center for Human Development, (CHD), Care Finds a Way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences; inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.