Program Supervisor ATP Nassau

South Shore Association dba SAIL; Village of East Rockaway (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

South Shore Association dba SAIL is seeking a qualified program supervisor for the Apartment Treatment Program in East Rockaway, NY. You will oversee staff casework and resident services, coordinating intake, admissions, and service plans to ensure quality care in alignment with agency standards.

Responsibilities include supervising staff, maintaining accurate records (including Medicaid billing), and managing daily operations.

Qualifications

• Bachelor's Degree in Human Services required; Master's preferred.
• Three years' experience in a human service field.
• Supervisory experience is not required but preferred.
• Ability to implement and manage change in a fast-paced, growing business environment.
• Critical thinking and sound judgment skills.
• Computer/office equipment usage.
• Ability to work independently and as part of a team.
• Demonstrates organizational and communication skills with staff, clients, families, and community.

Responsibilities

• Oversee staff casework and resident services, ensuring care aligns with agency policies and quality standards.
• Coordinate resident intake, admissions, placements, transfers, discharges, assessments, and service plans.
• Provide medical, psychiatric, medication-management, counseling, case-management, crisis, vocational, educational, social, and recreational supports.
• Supervise program staff through hiring support, supervision, evaluations, training, staff meetings, and scheduling.
• Maintain confidential resident and program records, including Medicaid billing and audits.
• Manage daily program operations: apartment inspections, safety procedures, transportation, supplies, leases, and external coordination.
• Provide on-call response to medical or psychiatric emergencies and communicate with leadership.

Skills

Critical thinking

Communication

Teamwork

Change management

Independent work

Computer literacy

Organizational skills

Education

Bachelor's in Human Services

Master's in Human Services

Job description

Qualification and Competencies

• Bachelor's Degree required in Human Services field. Master's Degree preferred.
• Three (3) years' experience working in a human service-related field.
• Supervisory experience is not required but preferred.
• Ability to implement and manage change in a fast-paced growing business environment.
• Critical thinking and sound judgment skills
• Computer/office equipment usage
• Ability to work independently and as part of a team.
• Demonstrates organizational and communication skills which would enable effective interaction with agency staff, consumers/clients/families and the community.

General Description

Oversight of staff casework and residents in the Apartment Treatment Program. Facilitates the care and coordination of treatment and ensures quality of care is provided to residents in accordance with agency philosophy, policies and procedures.

Duties and Responsibilities

• Oversee staff casework and resident services, ensuring care aligns with agency philosophy, policies, procedures, and quality standards.
• Coordinate resident intake, admissions, placements, transfers, discharges, assessments, service plans, behavioral agreements, and treatment team meetings.
• Ensure residents receive appropriate medical, psychiatric, medication-management, counseling, case-management, crisis, vocational, educational, social, and recreational supports.
• Supervise program staff through hiring support, regular supervision, performance evaluations, training, staff meetings, scheduling, and apartment coverage.
• Maintain accurate, timely, confidential, and compliant resident and program records, including Medicaid billing, audits, fiscal documentation, petty cash, and allowances.
• Manage daily program operations, including apartment inspections and repairs, safety procedures, transportation, purchasing, supplies, lease matters, and coordination with internal and external partners.
• Provide on-call response to medical, psychiatric, and program emergencies; communicate concerns to leadership and treatment teams; and perform other assigned duties.

Schedule:

• Mondays-Fridays 9am-5pm
• after-hours flexibility for emergencies
• on-call rotation

Location/Travel:

• Office: 24 Main St, East Rockaway, NY 11518
• Field: Nassau County
• On-call: Long Island & NYC