Supportive Housing Counselor Full-Time

Mental-Health-Association-of-Nassau-County; Village of Hempstead (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

403(b) Retirement Plan

Life Insurance

Paid Time Off

Paid Sick & Safe Leave

Long Term Disability

Short Term Disability

Paid Holidays

Employee Assistance Program

Pre-Tax Commuter Benefit

Job summary

Mental Health Association of Nassau County seeks a Supportive Housing Counselor to assist adults with mental illness in a community-based program. You will provide supportive services aligned with recovery goals, conduct weekly visits, and coordinate care with treatment teams and landlords.

A Bachelor's in a Human Service field and at least 2 years' experience are required, plus CPR/Narcan training within 90 days and a NYS driver’s license.

Qualifications

• Bachelor's Degree in a Human Service field.
• Minimum of 2 years working with individuals diagnosed with a mental illness.
• CPR and Narcan training within 90 days of hire date.

Responsibilities

• Staff conducts weekly visits for the first 4 weeks after admission into the program.
• Provide face-to-face or telehealth contact with participants; assist with daily living skills.
• Assist residents with gathering financial documents for recertification and leases.
• Provide crisis management and coordinate hospital-related care and post-discharge services.
• Develop recovery goals that are culturally sensitive to each participant.
• Complete documentation in EMR; maintain timely reports and plans.

Skills

Communication skills

Multitasking

Team collaboration

Education

Bachelor's degree in a Human Service field

Job description

Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Supportive Housing Counselor.

Responsible for providing supportive services to individuals in the Supportive Housing Program at MHANC that is consistent with their personal recovery goals, cultural background and beliefs. Staff-to-resident caseload ratio is within the range of 1:20 to 1:30 for full time employees.

Essential Duties & Responsibilities

• Staff is to conduct weekly visits for the first 4 weeks of admission into the program.
• Conduct face to face contact with the participants, a minimum of once a month or more often as needed. Conduct telehealth contact as needed.
• Provide supportive services which include, but are not limited to, daily living skills, assessment for and linkage to other community services as well as teaching participants how to be appropriate tenants in an apartment setting.
• Assist residents with gathering/completing financial documentation for the purpose of recertification's, leases, etc.
• Provides crisis management services.
• Coordinate care if participants are hospitalized including but not limited to; hospital visits, consultation with hospital staff, treatment teams, family members, coordination of discharge and post discharge after care services, provide updates to supervisor.
• Assist participants in the development of realistic and measurable personal recovery goals that are culturally sensitive to their beliefs and background as it relates to their recovery.
• Assists in the admissions and discharges of participants in the program, including assisting the resident pack/unpack belongings and process paperwork required for entitlements, etc.
• Act as liaison between participants, landlords and various treatment team members.
• Conduct fire safety and disaster preparedness drills in a safe and professional manner.
• Provide oversight for all participants living areas to ensure health and safety are met.
• Conduct medication reviews quarterly or as needed.
• Complete reports as required, using Electronic Medical Records.
• Ensure that all required documentation is completed in a timely manner documentation (including but not limited to; Support Plans, billable progress notes, etc.).
• Participate in consistent staff meetings including one on one and group supervision.
• Attend meetings/seminars/in-service trainings as required.
• Adhere to the agency's Quality Improvement and Compliance policies and procedures.
• Adhere to all agency policies and procedures applicable to the program.
• Develop and maintain a good working relationship with all staff to assure services and activities are adequately maintained to meet the needs of the participants.
• Maintain professional status if applicable through in-service and other trainings and participate in continuing educational programs designed to assure knowledge of changes in profession and/or the mental health field.
• Other duties as assigned.

Requirements

Education & Experience

• Bachelor's Degree in a Human Service field.
• Minimum of 2 years working with individuals diagnosed with a mental illness.

Other Qualifications

• Cardiopulmonary Resuscitation (CPR) and Narcan training certification within 90 days of hire date.
• Requires travel to various locations in Nassau County.
• Must have valid NYS Driver's License and own transportation.
• Must have working knowledge of MS Word, Basic Internet.
• Must have good written, organizational, time management & oral communication skills.
• Must have the ability to multi-task.
• Must have patience, tact a cheerful disposition and enthusiasm, as well as the willingness to engage challenging participants.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• 403(b) Retirement Plan
• Life Insurance
• Paid Time Off
• Paid Sick & Safe Leave
• Long Term Disability
• Short Term Disability
• Paid Holidays
• Employee Assistance Program
• Pre-Tax Commuter Benefit