Program Specialist - Senior Services & Community Outreach

BronxWorks; New York (NY); On-site; USD 25,000 - 42,000; Full time

Job summary

BronxWorks in Bronx, NY seeks a Program Specialist to provide direct services to clients, including intake, engagement, assessment and referrals, and to support service plans with advocacy and counseling.

The role requires at least two years in social services; an associate degree is required, bachelor’s preferred. Monday–Friday, 9:00 am–5:00 pm, onsite with data entry, reporting and outreach duties.

Qualifications

• Associate degree required; bachelor’s degree preferred.
• At least two years of relevant work experience.
• English proficiency required; second language preferred.
• Strong oral and written communication and organizational skills.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
• Monitor and document client progress toward service plan goals.
• Conduct home visits and other field work, as required.
• Document all interactions with, or on behalf of, clients.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones.
• Report to, and meet with, supervisor on a monthly basis.
• Complete program reports on a monthly basis or more frequently as required.
• Assist with special projects as assigned.
• Perform additional duties as assigned.

Skills

English proficiency

Oral communication

Written communication

Time management

Organizational skills

Education

Associate degree

Bachelor's degree preferred

Tools

MS Office

Email systems

Copier/Scanner

Job description

BronxWorks in Bronx, NY seeks a Program Specialist to provide direct services to clients, including intake, engagement, assessment and referrals, and to support service plans with advocacy and counseling.

The role requires at least two years in social services; an associate degree is required, bachelor’s preferred. Monday–Friday, 9:00 am–5:00 pm, onsite with data entry, reporting and outreach duties.