Program Specialist Req-5230

BronxWorks; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

BronxWorks is seeking a Program Specialist in Bronx, NY. You will provide direct services to clients, handle intake, referrals and service plans, and participate in community engagement activities with local partners.

The role includes audits, documentation, and coordination with stakeholders to promote enrollment and impact. The position requires a high school diploma and at least one year of relevant experience, with strong English communication and organizational skills.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in English is required; another language is a plus.
• Strong oral and written communication, time management and organizational skills are necessary.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups.
• Attend monthly Community board, NYPD and other stakeholder meetings to promote program and center activities.
• Monitor and recruit interns and volunteers.
• Monitor and document client progress toward service plan goals.
• Increase community engagement and assist Director with program development to boost enrollment.
• Conduct in-house audits on files and the facility to ensure compliance with DOH and DYCD.
• Document all interactions with or on behalf of clients.
• Build community partnerships to strengthen center resources.
• Provide general clerical support and data entry.
• Answer telephones and direct calls; report to supervisor monthly.
• Complete program reports monthly or as required.
• Assist with special projects and perform additional duties as assigned.

Skills

English proficiency

Time management

Organizational skills

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Specialist Req-5230

Bronx, NY, US

3 days ago Requisition ID: 5230

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Our Cornerstone community center youth programs are designed to provide engaging, high-quality youth services in partnership with NYCHA and our strong network of nonprofit providers across the City. The Cornerstone adult programs are designed to enhance skills and promote social interaction, community engagement, and physical activity

RESPONSIBILITIES

• Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups.
• Attend monthly Community board, NYPD and other stakeholder's meetings to promote program, center activities or events.
• Monitor and recruit interns and volunteers
• Monitor and document client progress toward service plan goals.
• Will increase Classic's community engagement and assist Director with creating engaging programming to increase enrollment.
• Will conduct in-house audits on files and the facility to ensure we comply with DOH and DYCD.
• Document all interactions with, or on behalf of, clients.
• Build community partnerships to strengthen center's community resources.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry.
• Answer telephones, take messages and direct calls to the appropriate parties.
• Report to, and meet with, supervisor on a monthly basis.
• Complete program reports on a monthly basis or more frequently as required.
• Assist with special projects as required.
• Perform additional duties as assigned by Director.

QUALIFICATIONS

• High School diploma or equivalent credential required.
• A minimum of 1-years of relevant work experience.
• Proficiency in English required; proficiency in a second language preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [e-mail].